Victoria jobs in senior homes and assisted living facilities

Position Summary

** To be considered applicants must submit a resume and cover letter in one downloadable document

The Community Relations Manager (CRM) is ultimately responsible for bringing the Outside Community into Our Community, so people can understand who we are and what we do. We want to highlight and show off all the great things we have to offer and the outstanding services we deliver each-and-every day. The CRM will grow our lead base and turn prospects into residents.

Reporting to the General Manager and/or designate and supported by the Director of Sales and Marketing, the responsibility of the CRM is to build relationships, identify sales leads and engage decision makers to qualify potential residents through networking, event planning/hosting, and community outreach. The successful candidate will be a trusted advisor for those exploring seniors’ living options and have a proven track record of closing sales, along with a passion for working with seniors.

Responsibilities

Included but not limited to:

• Achieve occupancy targets by working with the GM and site leadership teams to establish, nurture and close client relationships. To accurately forecast client needs and behaviors.
• Arrange and host prospect tours
• Identify community events, sponsorships and other local opportunities for the community to participate.
• Utilize and maintain the community database on a daily basis. Computer skills are a must.
• Understand market trends, as well as competitor services and offerings from features, rates, incentives, special offerings, occupancies, etc., all to maintain a competitive edge.
• Working closely with the General Manager and the Director of Sales & Marketing to create the community marketing plan and annual budget.
• Distribute marketing collateral such as brochures, posters, etc. in targeted locations (i.e. health units, seniors’ centers, community centers, churches etc.).
• Work with other CRM’s to share insights and best practices, including monthly teleconference calls and quarterly meetings.
• Collaborate with the GM and other departmental managers at weekly meetings to ensure operational excellence. This will include training employees on customer service techniques and facilitating site tours.
• Meet and/or communicate daily with the General Managers and weekly with the Director, Sales & Marketing.
• Additional duties as directed by the site GM when required.

Position Summary

Reporting to General Manager or designate, develops and implements activities, events, and programs that meet the social, physical, intellectual, and emotional needs of the residents.

Responsibilities

Include but not limited to;

• Plans, implements, schedules, and evaluates regular indoor and outdoor activities and events that meet social, physical, intellectual, and emotional needs of the residents. Such activities include games, exercise, entertainment, and other related activities which encourage participation, maintain optimum resident involvement and contribute to a sense of community. Activities may be conducted by the Activity Coordinator or contracted out.
• Plans, coordinates, and is responsible to provide resident transportation services. Drives the bus to most outdoor activities but may schedule other means of transportation as directed by the Manager.
• Consult and coordinate events and activities with other departments to ensure enough resources to meet the needs of the schedules events. Resources may include food service, provision of equipment and furniture, or additional staff. Will ensure staff members are aware of upcoming events through written bulletins or memos.
• Involve residents in the planning of activities and events. Encourages residents to volunteer their special skills in order to enhance activity participation.
• Develop and maintain appropriate methods for communicating all programs, services, and events, including the site newsletter, bulletins, and meetings.
• Contribute to creating an environment which maintains happiness, self-respect, personal dignity, and physical safety of each resident.
• Manages and controls activity equipment, inventory and supplies. Budgets and controls the costs for activities each month and accounts for funds at the end of each month.
• Encourage community involvement and endeavor to bring community programs to the site. Promotes the site to outside organizations and ensures that the services of the site are recognized and understood.
• Provides personal care during recreational activities as required.
• Observes and reports any changes in residents to the supervisor and/or nurse.
• Documents as per policy and procedures.
• Ensures recreational equipment and supplies are used, maintained and stored in a safe, clean, and efficient manner. Reports unsafe or faulty equipment to supervisor.
• Performs other related duties as required.

You are committed to service excellence and pride yourself in exceeding dining expectations by contributing to a culinary experience of the highest quality, consistency and creativity. Under the direction of the Sous Chef, you will be responsible for daily meal preparation from pre-determined menus, ensuring food quality and presentation meets fine dining standards and contributes to the smooth operation of the kitchen.

Position Summary

** To be considered applicants must submit a resume and cover letter in one downloadable document

Reporting jointly to the General Manager and the Director of Sales and Marketing, the responsibility of the Community Relations Manager is to build traffic to the facilities and increase occupancy. A primary focus will be on touring prospects, networking and hosting marketing and sales events. Your proven track record in establishing and nurturing relationships in the community, closing sales and passion working with seniors will be key to your ongoing success.

Responsibilities

Include but not limited to:

• Achieve occupancy targets by working with the GM and site leadership teams to establish, nurture and close client relationships. You will accurately forecast client needs and behaviors.
• Identify community events, organizations and sponsorships the company should participate in and represent the Company in the community and build relationships within the region to increase our presence and drive traffic to our site. A large part of this process will be to facilitate tours at the site.
• Your experience using CRMs (data base) will enable you to qualify prospects, family influencers (family and friends of qualified prospects), community influencers (public and private health providers, seniors’ organization contacts, community services providers, financial services providers), and others (clergy associations, pharmacists, lawyers, bankers, trust companies, realtors, etc.). Computer skills are a must.
• Work with competitor properties to establish a rapport. Learn about competitors’ features, rates, incentives, special offers, occupancy and any other information that will assist our ability to maintain competitiveness. Research and integrate marketing information with sales leads. Competitive analysis will be completed throughout the year.
• Working closely with the General Manager and the Director of Sales and Marketing to produce a marketing plan and budget annually, to include all advertising, promotional activities, marketing collateral and incentives and community events.
• Distribute marketing collateral such as brochures, posters, etc. in targeted locations (i.e. health units, seniors’ centers, community centers, churches etc.).
• Work with other Marketing Managers to share insights and best practices, including monthly teleconference calls and quarterly meetings.
• As part of the site leadership, the Marketing Manager will collaborate with the GM and other departmental managers at weekly meetings to ensure operational excellence. This will include training employees on customer service techniques and facilitating site tours.
• Meet and/or communicate daily with the General Managers and weekly with the Director, Sales and Marketing.
• Additional duties as directed by the site GM when required.

Position Summary

Reporting to the General Manager or designate, the Assisted Living Manager is responsible for directing care staff and promoting departmental activities to maintain high quality care. Central responsibilities include ensuring the effective and efficient provision of care services. The Manager, Assisted Living will work with the nursing and care delivery staff to enhance their knowledge and skills in providing quality, efficient care.

Responsibilities

Include but not limited to:

• Identifies client needs and staff development opportunities and assists in the development of methods, policies, procedures, programs, services and work routines to enhance care delivery.
• Provides direction to professional and nonprofessional nursing staff as well as all interdisciplinary team members involved in the provision of “best practice” care services.
• Assesses and identifies the clients’ health care needs and ensures the proper maintenance of all patient and other records in accordance with policy and relevant legislation.
• Observes and monitors staff on all shifts as required. Evaluates and provides ongoing supervision of care staff on any shift with a focus on identifying recommendations and training requirements that would enhance and/or streamline care delivery.
• Oversee all aspects of the wait list management and admission process for new clients.
• Identifies learning needs of staff and provides in-service and orientation using various methods of teaching/learning techniques. Delivers direct care to specific clients when role modeling or teaching nursing skills.
• Provides resource information on Continuous Quality Improvement/Risk Management-by reviewing, and documenting data, analysis of trends, report writing and facilitation of group process to effect change. Maintains related reports and statistics. Monitors all resident care indicators through the Care Management software program
• Oversees selection, promotion, supervision, evaluation, disciplinary action and termination of all care staff.
• Maintains an appropriate level of supplies and equipment and identifies new equipment requirements as it relates to resident care.
• Ensures that all aspects of Collective Agreements / Employee Associations are abided by.
• Liaises with union representatives through Labour Management Meetings and other forums.
• Resolves Union grievances as they arise or works with Facility Staff Association to communicate effectively the Employment Standards guidelines and Retirement Concepts policies, thereby minimizing employee conflict and concerns.
• Assists the Controller to monitor fiscal control of all the facility operations.
• Participates in preparation and execution of an annual operating and capital budget.
• Maintains a safe environment for clients/family unit and staff, through 

1. accident prevention,
2. knowledge of emergency procedures and regulations,
3. using skills, physical facilities, supplies and equipment safely and appropriately, and
4. utilizing infection control procedures.

A day in the life of a Maintenance Assistant:  

You will be responsible for assisting the Maintenance Coordinator with the day to day maintenance of the facilities, including the cleanliness and upkeep of the grounds, repairs and maintenance to all equipment in the building and the suites.   

A day in the life of a Licensed Practical Nurse: 

Under the direction of the Director of Wellness, you will provide direct, hands on nursing care to residents, including providing guidance to residents in the provision of activities of daily living and programs developed to enhance the psychological, social and recreational needs of Residents.

Position Summary

Reporting to General Manager or designate, develops and implements activities, events, and programs that meet the social, physical, intellectual, and emotional needs of the residents.

Responsibilities

Include but not limited to;

• Plans, implements, schedules, and evaluates regular indoor and outdoor activities and events that meet social, physical, intellectual, and emotional needs of the residents. Such activities include games, exercise, entertainment, and other related activities which encourage participation, maintain optimum resident involvement and contribute to a sense of community. Activities may be conducted by the Activity Coordinator or contracted out.
• Plans, coordinates, and is responsible to provide resident transportation services. Drives the bus to most outdoor activities but may schedule other means of transportation as directed by the Manager.
• Consult and coordinate events and activities with other departments to ensure enough resources to meet the needs of the schedules events. Resources may include food service, provision of equipment and furniture, or additional staff. Will ensure staff members are aware of upcoming events through written bulletins or memos.
• Involve residents in the planning of activities and events. Encourages residents to volunteer their special skills in order to enhance activity participation.
• Develop and maintain appropriate methods for communicating all programs, services, and events, including the site newsletter, bulletins, and meetings.
• Contribute to creating an environment which maintains happiness, self-respect, personal dignity, and physical safety of each resident.
• Manages and controls activity equipment, inventory and supplies. Budgets and controls the costs for activities each month and accounts for funds at the end of each month.
• Encourage community involvement and endeavor to bring community programs to the site. Promotes the site to outside organizations and ensures that the services of the site are recognized and understood.
• Provides personal care during recreational activities as required.
• Observes and reports any changes in residents to the supervisor and/or nurse.
• Documents as per policy and procedures.
• Ensures recreational equipment and supplies are used, maintained and stored in a safe, clean, and efficient manner. Reports unsafe or faulty equipment to supervisor.
• Performs other related duties as required.

Responsible for the preparation and cooking of food in the community.  Ensure that all meals are prepared and presented according to Atria standards.   

• Provide a high level of culinary customer service and promote a restaurant style dining atmosphere.
• Work closely with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs.
• Assist with the preparation and execution of the Art of Atria Dining enhancement programs.
• Maintain kitchen and food storage and preparation areas in a clean, safe, and sanitary condition at all times.
• Responsible for the opening and/or closing of the kitchen.
• Adhere to cleaning schedules as assigned.
• Ensures that all food is received, stored, and prepared according to Company standards.
• Estimate daily or weekly needs of food and supplies and communicates needs to Director of Culinary Services or assistant Director of Culinary Services.
• Participate in preparing and cooking meals according to established recipes and approved menus.Document temperatures of food prior to service, refrigeration and freezer.
• Prepare and ensure snacks and beverages are available to residents at all times.
• Keep kitchen floors clean (sweeps and mops) and trash emptied.
• Assist with the transportation and storage of food and supplies.
• Adhere to Quality Enhancement standards and standard food safety practices.
• Assist with preparation and execution of special events, banquets, and theme meals.
• Will attend pre-meal stand up in kitchen prior to meal service.
• May perform other duties as needed and/or assigned.

Responsibilities include but are not limited to overall well being of our residents, assisting in training and monitoring of medication care administration, communication with resident support services and families and maintaining clinical quality assurance while leading and demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state and local standards and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents.

• Graduation from a recognized program for Registered Nurses. Current registration with CRNBC.
• Criminal record check
• Medical certificate stating employee is physically and mentally fit to work
• TB Screening
• Demonstrated ability with comprehensive knowledge of nursing and health care practices and techniques as they relate to long term.
• Maturity and good physical and mental health, empathy, patience and tact are important qualities to possess.
• Seeks out opportunities to maintain competency and continued learning.

KEY RESPONSIBILITIES

• The receiving and transcription of physician's orders.
• The assessment and facilitation of diabetic care including glucometer testing, and administration of insulin, as per Dr.'s orders and established medication administration policies.
• The pronouncement of expected death.

1) The RN will assume responsibility for the care and well being of residents in the home:

• Ongoing responsibility for making or adjusting resident assignments;
• Scheduling and coordinating the use of staff, equipment and other resources;
• Assigning the responsibility for care of residents to a subordinate where the staff member cannot refuse the assignment;
• Coordinate the care given by others in an area or unit.

2) The RN provides nursing care in accordance with administrative policies, physicians' orders, established standards and nursing principles, and the Residential Care Act.
3) The RN assesses a resident's condition by recognizing and interpreting signs and symptoms, and where appropriate, initiates remedial health measures.
4) The RN promotes a positive team spirit within the home.
5) Provides feedback with respect to developing up to date individual resident care plans.
6) Ensures orders are correctly processed, recorded and followed through according to established policies.
7) Assists in maintaining a physical and psychosocial environment which meets the needs of the residents.
8) May plan assignments for care aides - delegates accordingly to provide effective resident care.
9) Deals tactfully and courteously with residents, residents' families, visitors and other staff members.
10) Participates in activities related to the Infection Control and Wound Care Programs.
11) Is knowledgeable of the Resident Bill of Rights and endeavors to respect and promote it. Ensures resident satisfaction and continuous quality improvement initiatives are promoted.
12) Ensures the proper care of equipment used in providing care to residents.
13) Assists in maintaining adequate quantities of nursing care supplies on the unit.
14) Maintains a good attendance record according to Company policy.

Trillium Care Communities is currently accepting resumes for a full-time and part-time, on-call, Care Aides at our Hart House location in Victoria, British Columbia.

These positions will deliver nursing care to the residents under the direction of the DOC, RN/RPN/LPN in accordance with established standards, policies and procedures.

• Health Care Assitant Certificate, TB Screening, criminal record check, WHMIS, Food Safe, First Aide, completion of care aide medication and administration program preferred.
• Assisting residents with all aspects of daily living, including personal hygiene such as dressing, grooming, and wearing of aids such as glasses, hearing aides, and prosthesis; bathing / showering, incontinence care; skin care; nail and hair care.
• Administering medications to residents under the supervision of the Director of Care
• Utilizing verbal and non verbal communication skills in caring for residents
• Verbally communicating observations of resident's condition to the RN and / or Care Team
• Recording observations and care given on flow sheets and other commmunication tools in accordance with established procedures / practices
• Assisting residents with elimination, which may include toileting, changing incontinent products and giving suppositories and enemas.
• Assisting with meals and nourishment'sAssisting residents with rest and mobilization such as to sit up, transfer or lift, walk or ambulate in wheelchair /theraputic chairs, positioning in bed, wheelchair/theraputic chair and commode
• Assisting and enabling residents to perform activities that promote resident participation such as visiting, music, special events, walking and other activities
• Assisting to provide residents with a safe, secure environment by knowing and following plans and procedures such as Care Risk, Reporting of Resident Abuse, fire/disaster, lifts and transfers
• Assisting residents and families through the dying process including palliative care by interaction with familities.
• Pariticpation in the development of unit goals and objectives by providing input at departmental meetings
• Cleaning of common areas
• Clearing of tables in dining room and dish washing
• Participation in opportunities to learn through attendance at such sessions as in-services, seminars, and workshops
• Re-stocking supplies in such areas as tub room, linen storage areas, dining rooms, and resident personal areas.
• Participation in the development of resident care plans as wella s in the unit/organization's continuous quality improvement activities by providing input at team conferences, family conferences ands resident reviews.

• Graduation from a recognized program for LPNs. Current registration with CLPNBC.
• Criminal record check for ability to work with vulnerable adults
• Medical certificate stating employee is physically and mentally fit to work as a Licensed Practical Nurse
• TB Screening
• Demonstrated ability with comprehensive knowledge of nursing and health care practices and techniques as they relate to long term.
• Maturity and good physical and mental health, empathy, patience and tact are important qualities to possess.
• Seeks out opportunities to maintain competency and continued learning.

KEY RESPONSIBILITIES

• The receiving and transcription of physician's orders.
• The assessment and facilitation of diabetic care including glucometer testing, and administration of insulin, as per Dr.'s orders and established medication administration policies.
• The pronouncement of expected death.

1) The LPN will assume responsibility for the care and well being of residents in the home:

• Ongoing responsibility for making or adjusting resident assignments;
• Scheduling and coordinating the use of staff, equipment and other resources;
• Assigning the responsibility for care of residents to a subordinate where the staff member cannot refuse the assignment;
• Coordinate the care given by others in an area or unit.

2) The LPN provides nursing care in accordance with administrative policies, physicians' orders, established standards and nursing principles, and the Residential Care Act.
3) The LPN assesses a resident's condition by recognizing and interpreting signs and symptoms, and where appropriate, initiates remedial health measures and consults with a Registered Nurse / Physician
4) The LPN promotes a positive team spirit within the home.
5) Provides feedback with respect to developing up to date individual resident care plans.
6) Ensures orders are correctly processed, recorded and followed through according to established policies.
7) Assists in maintaining a physical and psychosocial environment which meets the needs of the residents.
8) May plan assignments for care aides - delegates accordingly to provide effective resident care.
9) Deals tactfully and courteously with residents, residents' families, visitors and other staff members.
10) Participates in activities related to the Infection Control and Wound Care Programs.
11) Is knowledgeable of the Resident Bill of Rights and endeavours to respect and promote it. Ensures resident satisfaction and continuous quality improvement initiatives are promoted.
12) Ensures the proper care of equipment used in providing care to residents.
13) Assists in maintaining adequate quantities of nursing care supplies on the unit.
14) Maintains a good attendance record according to Company policy.

Trillium Care Communities is currently accepting resumes for a full-time and part-time, LPN's at all of our Victoria locations.

• Graduation from a recognized program for LPNs. Current registration with CLPNBC.
• Criminal record check for ability to work with vulnerable adults
• Medical certificate stating employee is physically and mentally fit to work as a Licensed Practical Nurse
• TB Screening
• Demonstrated ability with comprehensive knowledge of nursing and health care practices and techniques as they relate to long term.
• Maturity and good physical and mental health, empathy, patience and tact are important qualities to possess.
• Seeks out opportunities to maintain competency and continued learning.

KEY RESPONSIBILITIES
 

• The receiving and transcription of physician's orders.
• The assessment and facilitation of diabetic care including glucometer testing, and administration of insulin, as per Dr.'s orders and established medication administration policies.
• The pronouncement of expected death.

1) The RN will assume responsibility for the care and well being of residents in the home:

• Ongoing responsibility for making or adjusting resident assignments;
• Scheduling and coordinating the use of staff, equipment and other resources;
• Assigning the responsibility for care of residents to a subordinate where the staff member cannot refuse the assignment;
• Coordinate the care given by others in an area or unit.

2) The RN provides nursing care in accordance with administrative policies, physicians' orders, established standards and nursing principles, and the Residential Care Act.
3) The RN assesses a resident's condition by recognizing and interpreting signs and symptoms, and where appropriate, initiates remedial health measures.
4) The RN promotes a positive team spirit within the home.
5) Provides feedback with respect to developing up to date individual resident care plans.
6) Ensures orders are correctly processed, recorded and followed through according to established policies.
7) Assists in maintaining a physical and psychosocial environment which meets the needs of the residents.
8) May plan assignments for care aides - delegates accordingly to provide effective resident care.
9) Deals tactfully and courteously with residents, residents' families, visitors and other staff members.
10) Participates in activities related to the Infection Control and Wound Care Programs.
11) Is knowledgeable of the Resident Bill of Rights and endeavors to respect and promote it. Ensures resident satisfaction and continuous quality improvement initiatives are promoted.
12) Ensures the proper care of equipment used in providing care to residents.
13) Assists in maintaining adequate quantities of nursing care supplies on the unit.
14) Maintains a good attendance record according to Company policy.