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Personal Support Worker (PSW), Career Opportunity in Niagara-on-the-Lake, Ontario

Job description

The responsibilities of the role include but are not limited to:

  • Maintains department files and records, including correspondence, forms, and routine office records and reports;
  • Receives incoming mail, co-ordinates distribution and processes outgoing mail;
  • Answers telephone and greets visitors.   Responds to routine inquiries in person and by phone, relaying calls and messages to the appropriate personnel;
  • Processes accounts payable and accounts receivable including verification of totals and coding as required;
  • Processes daily bank deposits for resident accounts receivable account;
  • Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the General Manager;
  • Participates as a member of the work team and provides support to other team members;
  • Performs other related duties as required.

The ideal candidates will possess:

  • Previous experience working in a similar position required (including a working knowledge of office procedures and elementary bookkeeping);
  • Completion of secondary school education or equivalent;
  • Post secondary education in a related field (e.g. Medical/Office Assistant) is considered an asset;
  • Excellent interpersonal and communication skills (both written and verbal);
  • Ability to work in a fast paced environment;
  • Good organizational and time management skills.
  • Excellent customer service skills;
  • Ability to work independently and as part of a team;
  • Proficient in Microsoft Office, with a working knowledge of Excel and Word.

Candidates must be available to work days, evenings, and weekends.

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