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General Manager, Career Opportunity in Ottawa, Ontario

Job description

This is an exceptional opportunity for an energetic, motivated leader with operations management experience in Hospitality or Seniors Housing. Rising from the riverbank in the city’s prestigious Sandy Hill area, Chartwell Rideau Place is widely considered Ottawa’s premier retirement residence, an eclectic, uplifting and remarkable retirement destination where the standard of living reflects the “joie de vivre” and the interests of the people who call it home. Minutes from the downtown core and all that the city has to offer, the residence also boasts an outdoor terrace and lush grounds with spectacular views of the surrounding scenery. Our residence can accommodate changing care needs and is flexible in customizing your services, ensuring your independence and dignity are top priorities. The successful candidate will be a confident and professional leader with excellent communication skills; an individual who understands and respects seniors and their needs, who has the finesse to lead the delivery of services in a refined environment.

The General Manager will play the lead role as they direct and support the management team at our property and is responsible for the overall operation, management and marketing at this full service retirement residence. They are responsible to manage risk and reputation while continuing to focus on our improving our resident's experience.

Required Skills

The successful candidate will possess demonstrated skills, experience, and knowledge in the following areas:

  • Leadership and Organizational Development;
  • Legislative / Regulatory Compliance;
  • Sales and Marketing;
  • Financial Management including budgeting.

Strong interpersonal and conflict resolution skills are essential, as is excellence in achieving continuous quality improvements.   Previous experience in the seniors’ retirement or hospitality industry and a strong knowledge of surrounding areas and communities is required. The ability to communicate professionally in both English and French is also mandatory.

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