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Receptionist, Career Opportunity in Mobile, Alabama

Job description

 Responsibilities:

  • Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Coordinates guestroom reservations.
  • Maintains current list of residents who are hospitalized.
  • Updates appointment calendars, including transportation and beauty calendars, as directed.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).
  • Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Performs other clerical duties as needed, such as filing, photocopying, and collating.
  • Orders, receives, and maintains office supplies.
  • Collects rent checks from residents and family members and provides needed information to bookkeeping for billing.
  • Collects money for store purchases and meal tickets, etc.
  • May drive company vehicle from community to social and other various destinations (only if required by community).
  • May perform other duties as assigned.

Qualifications:

  • High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
  • Basic First Aid and CPR certification where required.
  • Must successfully complete all Atria specified training programs.
  • Able to read and comprehend simple instructions, short correspondence, and memos.  Able to write simple correspondence.  Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
  • Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Able to deal with problems involving a few concrete variables in standardized situations.
  • Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.
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