The Director of Care’s primary role is directing professional nursing care for all residents in the home. You will lead and support the wellness team to provide excellent service for our residents. You will lead the assessment of all resident needs and plan, implement, and evaluate the care needs. You will work in close collaboration with our management team, attending physicians, residents, family members, and external care providers.
Hours of Work: Full Time management role with Manager on Duty weekend responsibilities once every six weeks.
Current Registration and in good standing with the College of Nurses of Ontario
Current CPR and First Aid
Excellent verbal and written communication skills in English are required.
Minimum 3 years’ experience in a nursing role
Minimum 1+ years’ experience as a direct supervisor or manager preferred.
Medication Administration Skills essential, using eMar system an asset
Knowledge of Point Click Care an asset
Experience in a Retirement Residence setting preferred
Knowledge of the RHA and other relevant legislation
Excellent computer skills, spread sheets, email & Microsoft Office programs
Excellent Customer Service & Leadership skills with a passion for leading a positive team environment.
Experience with managing Outbreaks is an asset
Strong understanding of infection control and Public Health guidelines
Must possess a valid Ontario driver’s license and have a reliable vehicle to perform the duties of this position
The Director of Care we are looking for shares our Core Competencies:
Caring Leader who makes others and their needs the primary focus of one's actions.
Resourceful team member who takes action when faced with potential roadblocks to success.
Dedicated manager who takes personal responsibility with initiative and pride to achieve results.
Additionally, the ideal candidate will:
Have demonstrated ability to assess the health status of a resident
Have experience in leading a team through change
Have experience re-establishing policies and procedures
Have the drive to lead our nursing team with empathy and devotion.
Have proven ability to manage multiple priorities at once
Under the direction of the dining services manager follows established policies, procedures and standards, assumes responsibility for ware-washings, pot washing and sanitation of the department.
Minimum grade 12. Ability to follow English written and oral instructions. Ability to work independently and/or as a member of a team. Food handlers certification required. Able to stand extensively and lift up to 70 lbs. Ability to work under stress in busy kitchen, under hot, humid conditions.
Participates in, and contributes to, the Verve Quality Improvement (VQI) program.
Cleans dishes, pots, glassware, and cutlery following established sanitation procedures.
Monitors and records the temperature of the dish machine at least twice daily. Reports all deficiencies to the dining services manager.
Ensures correct usage of chemicals in dish machine and pot washing areas, i.e. uses 3-sink method for pot washing.
Receives, uncrates, and puts away supplier deliveries as required.
Vacuums dining room after lunch and dinner.
Buses dishes in dining room between seatings.
Breaks down cardboard boxes and prepared boxes for re-cycling or disposal.
Cleans dish machine and pot washing area thoroughly. Assumes cleaning tasks as per site cleaning schedules.
Ensure cups and teapots and soup bowls are presoaked once a week in proper chemicals to remove stains.
Cleans kitchen, including mopping entire floor.
Adheres to established department policies, procedures and objectives regarding quality assurance, safety, environmental and infection control.
Complies with all corporate policies and procedures.
Completes all required mandatory training/education.
Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
Performs all other duties as assigned by dining services manager.
Assists in providing direct care for residents; assists with ambulation, feeding, bathing and grooming.
Encourages participation in activity programs by assisting residents to and from activities.
Assists with meal service and nourishment delivery to residents and provides feeding assistance as required.
Provides emotional and social support to residents/families including palliative care.
Adheres to established departmental polices and procedures regarding documentation, quality assurance, fire, safety, environment and infection control.
Consults with and informs supervisor of unit activities, needs and matters related to resident care.
Participates in care conferences and documentation related to resident care plans.
Completed a PSW Program that meets the appropriate standards established by the Ministry of Training, Colleges and Universities, the National Association of Career Colleges, or the Ontario Community Support Association and must be a minimum of 600 hours in duration (including class time and practical experience time)
Nursing Experience in long-term care required
Knowledge and experience in care planning systems and documentation required
Mentally and physically able to perform duties as assigned
Ability to communicate positively with other staff, residents and families
Demonstrates empathy, concern and interest in providing quality care and service to residents
Demonstrates organizational skills and ability to complete assignments in a timely fashion
Ability to work independently and as part of a team
Ability to provide resident care in accordance with application legislation, job routines, nursing care plans, ability to read and write English and understand verbal and written instructions in English.
To adhere to the plan of care as determined by the supervisor;
To facilitate residents' move in and transfers where applicable;
To observe and report on residents/clients care/service utilizing appropriate Revera forms or tools;
To assist the resident/client with personal care and hygiene and activities of daily living;
To observe and report on changes in residents/clients condition to supervisor;
To escalate medical emergencies to supervisor or emergency medical services as appropriate;
To plan and prepare nutritious meals as required;
To assist with ambulation, mobilization, transferring and adaptive aids;
To demonstrate understanding of resident/client needs and maximize abilities;
To provide cognitive, social, emotional, and psychological support to the resident/client/family;
To maintain resident/client information confidentiality;
To respond to resident/client/family concerns and ensure appropriate action taken within decision making authority and or concern communicated to supervisor;
To assist in maintaining a safe and cleanly environment, including residents/clients equipment , belongings, and nursing equipment;
To observe & report to the Client Service Supervisor any concerns regarding client's safety, including physical environment, implement interventions as directed by his/her supervisor & advocate on client's behalf to ensure client's safety is maintained;
To engage with other agencies involved in resident/client care as directed;
To attend in services to develop knowledge and skills;
To work in a position of trust with vulnerable adults (residents);
To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
To complete other duties as assigned.
Graduate of Health Care Aide program (or provincial equivalent certificate program with minimum 500 hours in Ontario & Alberta of theory & practicum)
Experience working with seniors in the community health services setting
Must possess strong written and oral communication skills
Demonstrated organizational and time management skills
Strong interpersonal and customer focus skills
Must have demonstrated sound skills and knowledge of providing personal care duties
Current Basic Cardiac Life Support and First Aid certification recommended
Ability to perform tasks that are necessary for the position, e.g. lifting/transferring clients.
Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
Jarlette Health Services is a family-centric organization that has built a tradition of excellence in making an outstanding difference in the lives of the residents, families, employees, and communities it serves. As a proudly Canadian organization, with 14 Long Term Care Homes and 6 Retirement Lodges across Ontario, Jarlette Health Services has established itself as an industry leader with over 40 years of experience in the dynamic senior care sector.
Two years or more experience, preferably in health care setting;
Excellent communication skills;
Work as part of a team
Capable of adapting to different situations and change
Keen interest in working with seniors
Maintain a clean, safe environment in the residence
Clean, dust, vacuum resident suites, common areas (i.e. lounges, corridors, elevators, etc.), offices, staff areas and other assigned areas according to Riverstone RC policies and procedures;
Sanitize resident suites and other assigned areas as per Riverstone RC infection control policies and procedures;
Clean vacant rooms and prepare suites for new move-ins as instructed by ESM or their designate;
Clean and sanitize resident bathroom and all washrooms in the facility including all fixtures, tiles, floors, vanity and mirrors;
Collect and dispose of refuse and dirty laundry from resident suites, common areas (i.e. lounges, corridors, elevators, etc.), offices, staff areas and other assigned areas in accordance with Riverstone RC policies and procedures;
Clean and restock housekeeping carts daily;
Report any repairs or maintenance needed in your work areas to the front desk, or directly to the ESM;
RESPONSIBILITIES TO HEALTH AND SAFETY:
Is aware of employees’ responsibilities and follows all Health and Safety policies and procedures as set out in the department manual;
Works safely to reduce the risk of injury to self, co-worker and residents;
Is alert to and promptly reports all actual or potentially hazardous situations to immediate supervisor. Does not operate or use faulty equipment;
The Care Support Assistant is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.
As a Care Support Assistant your typical day will impact in the following ways:
Provide day to day care and support to each individual resident; to offer a warm, safe environment for each resident, ensuring their comfort and welfare needs are met.
Support the residents to prepare and transport to Care Community events that promote a positive resident experience.
Acts as a resident companion as directed; provides comfort and support and companionship to the residents.
Assists with table/tray preparation, serving of beverages and accompaniments, and serving of food.
Completes laundry and housekeeping duties as directed, including, but not limited to, restocking shelves and making beds and transporting personal laundry to and from the laundry to the residents' room and organizing closets and cleaning bedside tables.
Participates in admission orientation and the transfer process of the residents as directed.
Transports the residents to and from their rooms, recreational activities, health office and dining room as required.
Performing other duties as assigned.
High school diploma.
Safe Food Handling Certificate and WHMIS certificate.
Ability to work independently and/ or as a member of a team.
Ability to communicate effectively when working with residents, families and visitors.
Ability to model the warmth of human connection in communicating with residents, families, and visitors.
Effective verbal and written English communication skills required.
All applicants must successfully pass the prescribed Vulnerable Sector Check.
Bonus points for having:
Experience working with seniors is preferred.
Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.
As a COOK and a key member of the Food & Nutrition Services department, you will work as part of a team to plan and facilitate food production in the main kitchen by preparing nutritious meals and snacks for the Residents of Shepherd Village, in accordance with Long-term Care and Retirement legislation, Public Health regulations, and other applicable standards.
A successful candidate will demonstrate strong knowledge of the Canada Food Guide and therapeutic diets, and be able to increase or decrease recipe yields based on the needs of facility. The successful candidate must demonstrate strong leadership and communication skills amongst his/her peers, and skillfully produce and craft catering orders for special occasions, large events and other meetings as needed.
You will be expected to represent Shepherd Village in a courteous and professional manner, while maintaining amicable relationships with staff, Residents and their families, in keeping with our Corporate Values.
Our ideal candidate possesses the following qualifications & skills:
Completion of Chef Training or Culinary Management diploma, required
Red Seal Certified, preferred
3+ years' experience in large quantity food preparation, preferably in a long-term care, retirement or hospitality setting, required
Previous experience in large function catering, preferred
Effectively communicate in English with staff, Residents and their family members
Ability to receive and follow instructions effectively and efficiently work independently or with others
Capable of meeting the physical requirements of the job, including but not limited to;
Distributes meal trays to residents in their rooms as required.
Answers all resident calls promptly as requested by the Charge Nurse.
Assists with all aspects of residents' daily living.
Ensure that personal grooming is professional and uniform is clean, tidy and appropriate.
Deals tactfully and courteously with residents, residents' families and visitors and reports all issues to the Charge Nurse or the Resident Wellness Manager.
Notifies the Charge Nurse or the Resident Wellness Manager of any staff and resident incidents and accidents and completes documentation as required
Perform a variety of housekeeping and laundry duties.
Maintains a safe and clean environment for residents.
Experience & Qualifications:
Successful completion of recognized Personal Support Worker program.
Completion of, or willingness to attain Medication Assistant Certification would be an asset.
Experience working with seniors and knowledge of the aging process.
Excellent communication and interpersonal skills with ability to exercise tact and diplomacy in dealing with residents, families and visitors. Must be sensitive and empathetic to the needs of the residents.
Sound initiative, judgment and decision-making skills.
Strong team player.
Previous experience in cleaning responsibilities an asset.
You will be responsible for assisting with the Activity Programs in the Community. You will take a hands-on approach in the development and facilitation of dynamic opportunities and experiences that add value and enrich the lives of our community members.
How do I qualify?
You must have:
A degree/diploma in Gerontology,, Therapeutic Recreation, Leisure Studies, Activation, Recreation, Sociology or Psychology or a related discipline (ie. Personal Training, Group Fitness Instructor etc).
Education and/or experience in geriatric programming in a related setting.
Knowledge of the effects of exercise on age related changes; able to develop and implement exercise programs.
Knowledge of adaptations and modifications to programming to benefit individuals with cognitive, physical and sensory impairments.
Current certificate in CPR and First Aid.
Experience working directly with seniors.
Ability to meet the physical demands of the position including lifting, portering, and leading multiple fitness programs throughout the day.
Valid driver’s license and/or special class license (or willingness and ability to obtain).
Experience and passion for creating innovative programs that promote active living.
What we are looking for:
Excellent interpersonal and communications skills.
Team player with the ability to work independently and with a minimum of supervision.
Ability to effectively and efficiently execute responsibilities in a caring and supportive manner.
Interest and desire to work with mature adults to promote healthy lifestyle choices and independence.
Strong computer skills including knowledge of Word, Publisher, Excel and the Internet.