Revera Living

YOU make a difference

If you want to feel like you are making a difference every day, you've come to the right place. Our residents are unique and special, and so are our employees. By working in our homes, you can help create memorable experiences for our seniors.

Revera’s person-centred approach offers security and peace of mind to both residents and family members. We believe we work in our residents’ homes, and care passionately about providing excellent care, with state-of-the art facilities and vibrant, welcoming communities. For many of us, providing care is more than a career — it’s a calling.

The Opportunity

Ready to make a difference in someone’s life? As a Health Care Aide, you will help us deliver the person-centred care Revera is renowned for. Reporting to the Director of Care, you will ensure the proper delivery of our services, including assisting with personal care, meal service and hygiene, to observing and reporting changes in physical or mental health and well-being. Whether social, emotional, psychological or physical, if it concerns our residents, it concerns YOU!

A typical day might include:

• Ensuring each resident receives care tailored to their needs, as determined by your supervisor;
• Fostering relationships with residents and families;
• Providing support and professional insights for both residents and their families;
• Helping residents meet their daily care needs and longer-term goals;
• Responding to residents’ questions and concerns with HEART: Hear, Empathize, Acknowledge, Respond, Thank.

What YOU bring

• Graduate of Health Care Aide program (or provincial equivalent certificate program with completion of required theory and practicum hours)
• Strong oral communication, as well as time-management skills
• Tech savvy – having the ability to complete online documentation via iPhone/iPad
• Experience providing personal-care duties, including providing tasks such as lifting and transferring clients
• Current Basic Cardiac Life Support and First Aid certification recommended
• Current (within 6 months) Vulnerable Position/Sector Check (VSC)

What we offer

• Technology to help you do your job better
• Benefits and Pension Package
• Better work life balance
• Vision to support Person Centered Care

Ask yourself if what you're doing today is getting you closer to where you want to be tomorrow.

Reporting to the Director of Care (DOC) or Director of Health and Wellness (DHW), the Registered Practical Nurse (RPN) is responsible for providing planned, patient-oriented, goal-directed nursing care in accordance with the provincial standards of care.

Key Responsibilities

• To work as a member of the inter professional team as described by Revera's Professional Practice Model applying the person centered approach to care;
• To complete and ensure resident's clinical care assessments, care/service plans and documentation are accurate, up to date and changes communicated as required;
• To implement and evaluate the effectiveness of the care/service plans and make changes as required;
• To assist with scheduling of resident's care conferences and participate in conferences where applicable;
• To work closely with DOC/DHW to facilitate resident's move in, move out and transfers;
• To provide direct resident care and medication/ treatment administration and document care in compliance with regulatory and Revera Resident Care standards and policies and procedures;
• To process the orders and safe keep drugs and narcotics and administer in compliance with all regulatory requirements, scope of practice and Revera policies and procedures;
• To facilitate and provide resident/family education;
• To plan, coordinate,  manage & evaluate the resident's care plan working with the resident/substitute decision maker, physicians, nursing & interdisciplinary team and contracted service providers;
• To coordinate nursing team's resident care assignments to ensure efficient and timely delivery of services to residents;
• To respond to and manage significant changes in resident's condition and or medical emergencies; provide emergency first aid;
• To teach, delegate to, and direct unregulated care providers;
• To respond to resident/family concerns and ensure appropriate action taken and or concern communicated to DOC/DHW/Executive Director and other departments;
• To follow and assist the DOC/DHW in the coordination, implementation and monitoring of Infection Prevention and Control , Health and Safety and Clinical Programs and Quality/Safety Plans for the Nursing Department;
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
• To complete all other duties as assigned.

Qualifications

• Current registration as a Registered Practical Nurse in applicable Province/State;
• Experience working in a senior's environment and with unregulated care providers preferred;
• Education and experience in gerontology, rehabilitation, community/complex/long term care an asset;
• Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills;
• Must have demonstrated sound clinical knowledge;
• Current Basic Cardiac Life Support and First Aid certification required;
• Computer proficiency and experience with Microsoft office applications.
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

Key Responsibilities

• To prepare and/or be responsible for the preparation/delivery of all foods for residents, guests and employees;
• To review menus and production sheets before preparing meals and prepare and serve them properly and attractively;
• To ensure use of proper food handling techniques;
• To complete daily temperature audits for fridge, freezers and storerooms and record findings on daily audit form;
• To prepare and serve foods for therapeutic /speciality diets according to planned menus;
• To make menu substitutions as necessary and record these in designated place;
• To adhere to time schedules for service of meals and nourishments;
• To follow daily production charts, standardized recipes and daily composite menus, while working within a set budget;
• To comply with all provincial/municipal regulations and established dietary department policies and procedures;
• To participate actively in planning/preparing special occasion and theme meal days;
• To attend department and facility staff meetings, in-services and other necessary training sessions;
• To be aware of the Resident Rights & Responsibilities and endeavor to respect and promote it;
• To participate in the Quality Improvement Program;
• To follow and comply with health and safety legislation and departmental safe job procedures;
• To work in a position of trust with vulnerable adults (residents);
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
• To complete other duties as assigned.

Qualifications

• Must possess a Food Handler's Certificate
• Red Seal Certificate preferred
• Must have experience in large quantity food preparation, preferably in a healthcare or retirement setting
• Must be knowledgeable of the Provincial Food Premises Regulation and Canada's Food Guide to Healthy Eating
• Must have knowledge of and experience with special and therapeutic diets
• Must be physically able to lift and transfer heavy, hot items and stand for majority of shift
• Proficiency in a second language is considered an asset
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

Key Responsibilities

• To establish, extract, evaluate and document the needs of the business with regards to custom application development;
• To serve meals to residents and guests in a professional and courteous manner;
• To assist in the set up and preparation for service of various items such as beverages, salads, desserts, etc.;
• To set and clear dining tables and deliver tray service as required;
• To assist with cleaning of dishware, cutlery at the conclusion of each seating as required;
• To assist with maintaining the cleanliness of kitchen and dining area as required;
• To assist with catering, and actively participate in special occasions and theme events;
• To assist in the orientation and training of new dietary employees;
• To follow and comply with health and safety legislation and departmental safe job procedures;
• To comply with all provincial regulations and established department policies and procedures;
• To be aware of the Resident Rights & Responsibilities and endeavor to respect and promote it;
• To attend in-service training as required in order to better serve the needs of the residents;
• To attend staff meetings as required to be aware of changes in Residence that have taken place;
• To participate in the Quality Improvement Program;
• To work in a position of trust with vulnerable adults (residents);
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
• To complete other duties as assigned.

Qualifications

• Must possess a Food Handler's Certificate
• Preference will be given to individuals who have previous experience in the food service industry and working with seniors
• Must possess or be enrolled in Food Service Worker Training Program
• Demonstrates excellent customer service skills
• Must be physically able to lift and transfer heavy, hot items and stand/walk for majority of shift
• Proficiency in a second language is considered an asset.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

Reporting to the Director of Care (DOC) or Director of Health and Wellness (DHW), the Registered Practical Nurse (RPN) is responsible for providing planned, patient-oriented, goal-directed nursing care in accordance with the provincial standards of care.

Key Responsibilities

• To work as a member of the inter professional team as described by Revera's Professional Practice Model applying the person centered approach to care;
• To complete and ensure resident's clinical care assessments, care/service plans and documentation are accurate, up to date and changes communicated as required;
• To implement and evaluate the effectiveness of the care/service plans and make changes as required;
• To assist with scheduling of resident's care conferences and participate in conferences where applicable;
• To work closely with DOC/DHW to facilitate resident's move in, move out and transfers;
• To provide direct resident care and medication/ treatment administration and document care in compliance with regulatory and Revera Resident Care standards and policies and procedures;
• To process the orders and safe keep drugs and narcotics and administer in compliance with all regulatory requirements, scope of practice and Revera policies and procedures;
• To facilitate and provide resident/family education;
• To plan, coordinate, manage & evaluate the resident's care plan working with the resident/substitute decision maker, physicians, nursing & interdisciplinary team and contracted service providers;
• To coordinate nursing team's resident care assignments to ensure efficient and timely delivery of services to residents;
• To respond to and manage significant changes in resident's condition and or medical emergencies; provide emergency first aid;
• To teach, delegate to, and direct unregulated care providers;
• To respond to resident/family concerns and ensure appropriate action taken and or concern communicated to DOC/DHW/Executive Director and other departments;
• To follow and assist the DOC/DHW in the coordination, implementation and monitoring of Infection Prevention and Control , Health and Safety and Clinical Programs and Quality/Safety Plans for the Nursing Department;
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
• To complete all other duties as assigned.

Qualifications

• Current registration as a Registered Practical Nurse in applicable Province/State;
• Experience working in a senior's environment and with unregulated care providers preferred;
• Education and experience in gerontology, rehabilitation, community/complex/long term care an asset;
• Must possess strong written and  oral communication, critical thinking, care coordination, time management and customer focus skills;
• Must have demonstrated sound clinical knowledge;
• Current Basic Cardiac Life Support and First Aid certification required;
• Computer proficiency and experience with Microsoft office applications.
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

Key Responsibilities

• To prepare and/or be responsible for the preparation/delivery of all foods for residents, guests and employees;
• To review menus and production sheets before preparing meals and prepare and serve them properly and attractively;
• To ensure use of proper food handling techniques;
• To complete daily temperature audits for fridge, freezers and storerooms and record findings on daily audit form;
• To prepare and serve foods for therapeutic /specialty diets according to planned menus;
• To assist in serving meals, following resident's diet and food preferences using proper portion sizes;
• To make menu substitutions as necessary and record these in designated place;
• To follow daily production charts, standardized recipes and daily composite menus, while working within a set budget;
• To assist in receiving and storing incoming food and supplies;
• To participate actively in planning/preparing special occasion and theme meal days;
• To attend department and facility staff meetings, in-services and other necessary training sessions;
• To be aware of the Resident Rights & Responsibilities and endeavor to respect and promote it;
• To participate in the Quality Improvement Program;
• To follow and comply with health and safety legislation and departmental safe job procedures;
• To work in a position of trust with vulnerable adults (residents);
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
• To complete other duties as assigned.

Qualifications

• Must possess a Food Handler's Certificate
• Red Seal Certificate preferred
• Must have experience in large quantity food preparation, preferably in a healthcare or retirement setting
• Must be knowledgeable of the Provincial Food Premises Regulation and Canada's Food Guide to Healthy Eating
• Must have knowledge of and experience with special and therapeutic diets
• Must be physically able to lift and transfer heavy, hot items and stand for majority of shift
• Proficiency in a second language is considered an asset
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of Revera.

Key Responsibilities

• To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner ;
• To redirect calls as appropriate and take clear, concise messages when required;
• To greet, assist and direct all visitors;
• To pick up and sort internal mail;
• To stamp, deliver and maintain mail machine for external mail;
• To prepare packages and arrange courier pick up;
• To arrange meeting room schedule and bookings;
• To update phone and distribution lists;
• To maintain a clean, safe, fully stocked and well organized reception area;
• To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
• To complete other duties as assigned;
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct.

Qualifications

• Above average interpersonal, oral and written communication skills;
• Previous experience in reception is considered an asset;
• Must  exhibit professional and polished telephone manner;
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
• Highly organized and detail focused;
• Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail) 

Key Responsibilities

• To work as a member of the inter professional team as described by Revera's Professional Practice Model applying the person centered approach to care;
• To complete and ensure resident's clinical care assessments, care/service plans and documentation are accurate, up to date and changes communicated as required;
• To implement and evaluate the effectiveness of the care/service plans and make changes as required;
• To assist with scheduling of resident's care conferences and participate in conferences where applicable;
• To work closely with DOC/DHW to facilitate resident's move in, move out and transfers;
• To provide direct resident care and medication/ treatment administration and document care in compliance with regulatory and Revera Resident Care standards and policies and procedures;
• To process the orders and safe keep drugs and narcotics and administer in compliance with all regulatory requirements, scope of practice and Revera policies and procedures;
• To facilitate and provide resident/family education;
• To plan, coordinate, manage & evaluate the resident's care plan working with the resident/substitute decision maker, physicians, nursing & interdisciplinary team and contracted service providers;
• To coordinate nursing team's resident care assignments to ensure efficient and timely delivery of services to residents;
• To respond to and manage significant changes in resident's condition and or medical emergencies; provide emergency first aid;
• To teach, delegate to, and direct unregulated care providers;
• To respond to resident/family concerns and ensure appropriate action taken and or concern communicated to DOC/DHW/Executive Director and other departments;
• To follow and assist the DOC/DHW in the coordination, implementation and monitoring of Infection Prevention and Control , Health and Safety and Clinical Programs and Quality/Safety Plans for the Nursing Department;
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera's Code of Conduct;
• To complete all other duties as assigned.

Qualifications

• Current registration as a Registered Practical Nurse in applicable Province/State;
• Experience working in a senior's environment and with unregulated care providers preferred;
• Education and experience in gerontology, rehabilitation, community/complex/long term care an asset;
• Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills;
• Must have demonstrated sound clinical knowledge;
• Current Basic Cardiac Life Support and First Aid certification required;
• Computer proficiency and experience with Microsoft office applications.
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

The Opportunity 

Join us as a values driven leader to oversee and manage the environmental services department in our Retirement community.  With your technical expertise, you will take a proactive approach to ongoing maintenance, reliability, and optimization of equipment.  In addition, you will ensure that the physical condition of the building is maintained in a condition that reflects the Revera brand while ensuring the safety of residents, employees and guests.  Our goal is to exceed our resident’s expectations and optimize their experience!

In this role you will be focused on:

• Ensuring Resident & Employee Safety
• Achieving Resident Satisfaction & Employee Engagement Survey targets
• Hiring & training a team and creating an engaged workforce
• Living our values and ensuring others on your team do to
• Ensuring Capital Spend and Department Budget is achieved

What You Will Do: 

Collaborate – Work with the Executive Director and residence leadership team to maximize resident satisfaction.

Manage – Effectively manage a team of people and external vendor contracts as well as the room refresh process and department financials.

Roll-up your sleeves – Take a hands-on approach to leading, mentoring, and filling in as required.

Comply – Maintain environmental services in compliance with regulations and company policies and processes.

Cultivate – Build and maintain strong relationships with the community residents, employees, and managers along with the regional support team and vendor partners.

Sustain – Promote a culture and practices in line with environmental sustainability.

Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of Revera.

Key Responsibilities

• To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner ;
• To redirect calls as appropriate and take clear, concise messages when required;
• To greet, assist and direct all visitors;
• To pick up and sort internal mail;
• To stamp, deliver and maintain mail machine for external mail;
• To prepare packages and arrange courier pick up;
• To arrange meeting room schedule and bookings;
• To update phone and distribution lists;
• To maintain a clean, safe, fully stocked and well organized reception area;
• To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
• To work in a position of trust with vulnerable adults (residents);
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete other duties as assigned.

Key Responsibilities

• Assists in the planning, organization, and implementation of meaningful restorative programs for the residents.
• Promotes and supports a team environment.
• Maintains appropriate resident and department records including assessments, and evaluations of planned programs detailing anticipated individual participation.
• Maintains effective communication and good human relations with residents, families, volunteers and staff of other departments.
• Work in a position of trust with vulnerable adults (residents);
• Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• Complete other duties as assigned.

The Opportunity

Join us as a values driven leader to oversee and manage the clinical program at the Retirement Community. With your strong clinical skills and compassion for delivering exceptional care, we can partner to deliver Best in Class care to our residents.

In this role you will be focused on:

• Ensuring Resident & Employee Safety and well-being
• Achieving Resident Satisfaction Survey & Employee Engagement Survey targets
• Providing quality clinical services based on the needs and requirements of each individual resident
• Ensuring that all care and services provided for are billed and labour aligned
• Hiring & training a team of superstar clinical experts!
• Living our values and ensuring others on your team do too

Key Responsibilities

• To serve meals to residents and guests in a professional and courteous manner;
• To assist in the set up and preparation for service of various items such as beverages, salads, desserts, etc.
• To set and clear dining tables and deliver tray service as required;
• To assist with cleaning of dishware, cutlery at the conclusion of each seating as required
• To assist with maintaining the cleanliness of kitchen and dining area as required
• To assist with catering, and actively participate in special occasions and theme events
• To assist in the orientation and training of new dietary employees
• To follow and comply with health and safety legislation and departmental safe job procedures
• To comply with all provincial regulations and established department policies and procedures
• To be aware of the Resident Rights & Responsibilities and endeavor to respect and promote it
• To attend in-service training as required in order to better serve the needs of the residents
• To attend staff meetings as required to be aware of changes in Residence that have taken place
• To participate in the Quality Improvement Program
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct
• To complete all other tasks as assigned.

Key Responsibilities

• Assist in the planning, organization and implementation of meaningful programs for the residents, in collaboration with the Recreation Manager & Executive Director;
• Assists with the maintenance of appropriate department records including assessments, evaluations of planned programs detailing individual participation, charting;
• Maintains effective communication and good human relations with residents, families, volunteers and staff of other departments, keeping them informed of current and upcoming events;
• Attends in-service education in order to keep informed of current trends in the total care of the elderly;
• Participates in team meetings to plan programs with residents' interest in mind;.
• Facilitating residents to scheduled and pre-arranged outings;
• Assisting with assessment of individual resident activity levels;
• Preparing, carrying out and evaluating daily activities;
• Assisting with meal services as required;
• Other duties as assigned.

The Opportunity

Join us as  leader with strong values to make a difference in the lives of employees and residents. The Executive Director leads the overall people and operations management at the Retirement Community.  Leverage your team leadership skills to engage managers and employees in providing a high standard of service and value to our residents, built on strong relationships and operational excellence.

In this role you will be focused on:

• Attracting, developing, and retaining a highly engaged team of managers and employees
• Creating a compelling, relationship-based resident experience
• Ensuring safe, quality care for all residents
• Consistently achieving sales, operational, financial and compliance metrics
• Building strong relationships with resident families, community stakeholders, and government organizations

What You Will Do: 

Lead – Hire, coach, and develop a team of dedicated managers and employees who provide consistently high standards of service and resident care.

Manage – Effectively manage all department operations, fiscal resources, and collective agreement requirements.

Engage – Build relationships and welcome feedback for goal achievement and continuous improvement from employees, residents, and families.

Comply – Consistently implement policies and procedures as required by the company, union and applicable legislative/regulatory organizations.

Achieve – Meet or exceed established targets for employee engagement, resident satisfaction, internal/external audits, occupancy, and net operating profit.

Cultivate – Build strong relationships and a consistent brand among community members, future prospects, regional teams, external vendors and legislative regulators.