Revera Living

Reporting to the Director of Health & Wellness, the Registered Practical Nurse (RPN) is responsible for providing planned, patient-oriented, goal-directed nursing care in accordance with the provincial standards of care.

Key Responsibilities

• To work as a member of the inter-professional team as described by Revera’s Professional Practice Model applying the person centered approach to care;
• To complete and ensure resident’s clinical care assessments, care/service plans and documentation are accurate, up to date and changes communicated as required;
• To implement and evaluate the effectiveness of the care/service plans and make changes as required;
• To assist with scheduling of resident’s care conferences and participate in conferences where applicable;
• To work closely with the Director of Health & Wellness to facilitate resident’s move in, move out and transfers;
• To provide direct resident care and medication/ treatment administration and document care in compliance with regulatory and Revera Resident Care standards and policies and procedures;
• To process the orders and safe keep drugs and narcotics and administer in compliance with all regulatory requirements, scope of practice and Revera policies and procedures;
• To facilitate and provide resident/family education;
• To plan, coordinate, manage & evaluate the resident’s care plan working with the resident/substitute decision maker, physicians, nursing & interdisciplinary team and contracted service providers;
• To coordinate nursing team’s resident care assignments to ensure efficient and timely delivery of services to residents;
• To respond to and manage significant changes in resident’s condition and or medical emergencies; provide emergency first aid;
• To teach, delegate to, and direct unregulated care providers;
• To coordinate emergency response in the absence of Director of Health & Wellness/ Executive Director;
• To respond to resident/family concerns and ensure appropriate action taken and or concern communicated to Director of Health & Wellness/ Executive Director and other departments;
• To follow and assist the Director of Health & Wellness in the coordination, implementation and monitoring of Infection Prevention and Control , Health and Safety and Clinical Programs and Quality/Safety Plans for the Nursing Department;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other duties as assigned.

Reporting to the Director of Health & Wellness, the Personal Support Worker provides personal care and performs selected tasks, which are within their knowledge and skill, under the direction of their supervisor while adhering to regulatory and Revera’s standards, policies and procedures.

Key Responsibilities

• To adhere to the plan of care as determined by the supervisor;
• To facilitate residents’ move in and transfers where applicable;
• To observe and report on residents/clients care/service utilizing appropriate Revera forms or tools;
• To assist the resident/client with personal care and hygiene and activities of daily living;
• To observe and report on changes in residents/clients condition to supervisor;
• To escalate medical emergencies to supervisor or emergency medical services as appropriate;
• To plan and prepare nutritious meals as required;
• To assist with ambulation, mobilization, transferring and adaptive aids;
• To demonstrate understanding of resident/client needs and maximize abilities;
• To provide cognitive, social, emotional, and psychological support to the resident/client/family;
• To maintain resident/client information confidentiality;
• To respond to resident/client/family concerns and ensure appropriate action taken within decision making authority and or concern communicated to supervisor;
• To assist in maintaining a safe and cleanly environment, including residents/clients equipment , belongings, and nursing equipment;
• To observe & report to the Client Service Supervisor any concerns regarding client’s safety, including physical environment, implement interventions as directed by his/her supervisor & advocate on client’s behalf to ensure client’s safety is maintained;
• To engage with other agencies involved in resident/client care as directed;
• To attend in services to develop knowledge and skills;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other tasks as assigned.

Reporting to the Director of Environmental Services, the Laundry Worker is responsible for the collection, sorting, washing, repair and delivery of Resident’s laundry.

Key Responsibilities

• To assist in the collection and sorting of soiled personal clothing and linens and pre- treat stains as required;
• To load and unload washers and dryers ensuring that proper settings are used and that chemical supplies are at an appropriate level;
• To inspect soiled linens or personal laundry and complete any required repairs, e.g. rips, tears, buttons;
• To fold , segregate and stack linens and residents' clothing and ironing as required;
• To deliver linens and clothing to appropriate areas;
• To adhere to established facility policies and procedures, including safety rules and safe working practices;
• To complete documentation as required according to facility policy/job routines;
• To be aware of the Resident Rights & Responsibilities and endeavor to respect and promote it;
• To attend in-service training as required in order to better serve the needs of the residents;
• To attend staff meetings as required to be aware of changes in Residence that have taken place;
• To participate in the Quality Improvement Program;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other tasks as assigned.

The Opportunity

Imagine working in a fast paced environment where you make a difference! Each day, you will have the opportunity to handle all the behind the scenes activities of overseeing financial portfolio’s and deepening relationships with our residents and vendors. Your oversight of the administrative department and your ability to build rapport with our residents will have a direct impact on the success and growth of Revera!

In this role you will be focused on:

• Engage with residents to meet their needs through administrative processes
• Ensuring compliance of regulatory and internal standards
• Accounts Receivable and Accounts Payable to ensure timely payment and processing
• Overseeing and managing sch

Manage – Effectively manage, engage and train other team members where applicable.

Roll-up your sleeves – Readily prepared to carry out day to day transactions to ensure bi-weekly payroll and resident records are prepared and delivered in a timely manner.
eduling and payroll systems

• Living our values and ensuring others on your team do too

What You Will Do:

Collaborate – Liaison between Accounts Receivable and Accounts Payable to reduce the amount of receivables at the site.

Comply – Keep abreast of regulatory requirements to ensure compliance with legislation and company policies.

Cultivate – Provide a positive, professional interface between, residents, employees and vendors to identify further needs and improve current processes.

Create – Taking ownership for providing an exceptional living experience for our residents and their families at all times.

Mission:

The Director – Memory Care Program is responsible for implementation and oversight of the Memory Care Program and serves as the leader and expert in Dementia/Alzheimer’s Memory Care for the organization.

The Director – Memory Care Program will be responsible for overseeing and standardizing operational processes to include financial cost efficiencies and provision of quality care and quality of life services to residents in the program according to the legislative requirements.

Key Responsibilities:

• Facilitate the execution of the implementation of standardized Revera Memory Care Program practices;
• In collaboration with the Clinical leadership team, lead and direct all services and programming within the Memory Care Program ensuring exceptional quality of life care and services;
• Work in collaboration with divisional leads to develop, plan and lead the execution of a broad range of quality of life activity programming to engage staff, family and residents;
• Ensure implementation of the comprehensive Memory Care training;
• Recommend and evaluate staffing performance according to the memory care program requirements, meeting care and service standards and budget allocations;
• Works as a team member to enhance or improve existing materials or develop new materials for use in dementia care programs;
• Communicates any changes to provincial regulations within both divisions;
• Audit patterns of behavioral incidents with staff and residents to determine trends and areas for improvement;
• Serve as the organizational leader and expert in dementia/memory care keeping abreast of the most current research and innovative treatments;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality and integrity as set out in Revera’s Code of Conduct.

Reporting to the VP of Technical Services, this position is responsible for providing analysis and reporting support in the development, editing, and inputting of data for the annual capital budgets; and tracking status of major preventative maintenance agreements.

Key Responsibilities

• To develop, edit and input data for the annual 5-year capital budgets
• To ensure that the approved budgets are maintained, verified and variances reported on a monthly basis
• To provide support to Technical Services and maintain and input data as required to update capital plans, forecasts, and status of major inspections and contracts
• To identify opportunities to enhance our current system of reporting and data gathering;
• To prepare and maintain a database of all building audits, building condition /and environmental reports;
• To assist in month and year end accounting, capital accruals, and carry over requirements;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other tasks as assigned.

The Client Service Specialist processes referrals by admitting the client on the system, establishing ongoing service and setting up the client file and communication lines with the client. The Client Service Specialist accurately and precisely schedules and allocates client service staff to meet the needs of Revera’s clients/patients while demonstrating excellent customer service and front line communication skills.

Hours are primarily evenings and weekends, but training will take place during the daytime

Key Responsibilities
 

• Intake of all referrals/service changes from multiple sources.
• Fill and schedule shifts through the availability and allocation of qualified staff with skills to match client needs.
• Enter service codes and pay rates with absolute precision.
• Communicate changes in staff hours/days to clients and referral sources and advise staff of changes in service schedules.
• Maintain and update GoldCare system client and employee files, including discharges.
• Manage client and employee service changes, availability and overtime.
• Track all client and staff concerns, complaints and compliments electronically when supervision staff is not on site.
• Provide exceptional customer service to current clients and prospective clients by responding to issues and resolve scheduling problems.
• Run weekly reports as stated in each branch and take appropriate action based on the data.
• Confirmation of employee schedules and travel time.
• Monitor telephony records and reconcile errors.
• Investigate billing rejections and follow up according to branch process.
• Work in compliance with the provision of the Occupational Health and Safety Act.
• Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct.
• Complete all other tasks as assigned.

The Client Service Specialist primary function is to process referrals by admitting the client on the system, establishing ongoing service and setting up the client file and communication lines with the client. Accurately and precisely schedule and allocate client service staff to meet the needs of Revera's clients/patients while demonstrating excellent customer service and front line communication skills, executing with absolute precision.

Key Responsibilities

• Intake of all referrals/service changes from multiple sources
• Fill and schedule shifts through the availability and allocation of qualified staff with skills to match client needs.
• Enter service codes and pay rates with absolute precision.
• Communicate changes in staff hours/days to clients and referral sources and advise staff of changes in service schedules.
• Maintain and update GoldCare client and employee files including discharges.
• Manage client and employee service changes, availability and overtime
• Tracking all client and staff concerns, complaints and compliments electronically when supervision staff is not on site
• Provide exceptional customer service to current clients and prospective clients by responding to issues and resolve scheduling problems.
• Run weekly reports as stated in each branch and take appropriate action based on the data.
• Confirmation of employee schedules and travel time.
• Monitor telephony records and reconcile errors
• Investigate billing rejections and follow up according to branch process
• Work in compliance with the provision of the Occupational Health and Safety Act. Refer to addendum for specific responsibilities

Reporting to the Executive Director of the home, the Director of Care is responsible for planning, directing, coordinating and supervising the overall nursing program for residents within the home.

Key Responsibilities

• To facilitate and promote the interdisciplinary approach within the home through the Nursing, Dietary, Activation, Environmental Service and Administrative Departments
• To review all resident applications for admission to determine appropriate level of care; assist with processing of admission and discharge papers
• To implement and monitor control and safekeeping of drugs and narcotics supervise the drug administration program including the administration of medication by all registered staff
• To direct and monitor the maintenance of health care records to ensure compliance with regulations and quality care for the resident
• To participate in Care Conferences as appropriate, meet with residents/family to resolve problems/ concerns/complaints
• To assist the Executive Director by collaborating with the Medical Advisor to ensure that medical attention and records are in compliance with regulations
• To hire, orient, schedule To assist the Executive Director in ensuring staff are knowledgeable about Resident Bill of Rights and Health and Safety Standards
• To monitor and review resident care staff compliance with all facility policies and procedures, including safety rules and safe working practices
• To comply with all relevant Provincial and Federal Acts and Regulations
• To assist the Executive Director with budget preparation and implementation for the Nursing Department
• To participate in the review process by regulatory bodies
• To investigate complaints
• To co-ordinate and monitor the Infection Control Program for the Nursing Department
• To assume administrative duties as required in the ED’s absence
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct
• To complete all other duties as assigned
• Supervise and evaluate the performance of nursing personnel; including use of disciplinary process in conjunction with Executive Director.

Reporting to the Director BPM (Corporate & RHH), the Manager of Corporate Planning & Reporting has oversight for annual budgeting, forecasting, and management reporting processes. The role also coordinates Finance support to the Strategic Planning process and works with Asset Management to integrate the Business Planning process with Financial and Strategic Planning processes and reporting. The role is also responsible for advancing management reporting, including analysis and recommendations, to support the attainment of Corporate and LOB strategic objectives and enhancement of overall performance by building leading indicators and KPIs into planning and reporting processes.

• To coordinate monthly forecast, annual budget and five year strategic plans;To provide and coordinate standard and ad-hoc reporting, as well as, consolidation of management reporting results to senior management;
• To be responsible for high quality, accurate, on time, insight driven financial & operations analysis and reporting - translate insights to recommendations and actions;
• To identify and analyze key business drivers and provide management with timely analysis and recommendations to make strategic and tactical business decisions;
• To provide recommendations on methods to increase profits through cost and expense reductions and other income improvements;
• To assist Senior Management in driving financial accountability throughout the organization;
• To respond to emerging business issues;
• To lead special projects to improve analytical tools and internal business processes;
• To assist in acquisition and divestiture analyses and due diligence modeling on Corporate results;
• To provide proactive analysis and commentary on quarterly performance, including coordinating root cause commentary and corrective actions from the Decision Support team;
• To prepare financial slides for Board meeting;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other tasks as assigned.

Reporting to the Executive Director of the home, the Director of Care is responsible for planning, directing, coordinating and supervising the overall nursing program for residents within the home. This position is based in Sherwood Court in Maple, Ontario.

• To facilitate and promote the interdisciplinary approach within the home through the Nursing, Dietary, Activation, Environmental Service and Administrative Departments
• To review all resident applications for admission to determine appropriate level of care; assist with processing of admission and discharge papers
• To implement and monitor control and safekeeping of drugs and narcotics supervise the drug administration program including the administration of medication by all registered staff
• To direct and monitor the maintenance of health care records to ensure compliance with regulations and quality care for the resident
• To participate in Care Conferences as appropriate, meet with residents/family to resolve problems/ concerns/complaints
• To assist the Executive Director by collaborating with the Medical Advisor to ensure that medical attention and records are in compliance with regulations
• To hire, orient, schedule To assist the Executive Director in ensuring staff are knowledgeable about Resident Bill of Rights and Health and Safety Standards
• To monitor and review resident care staff compliance with all facility policies and procedures, including safety rules and safe working practices
• To comply with all relevant Provincial and Federal Acts and Regulations
• To assist the Executive Director with budget preparation and implementation for the Nursing Department
• To participate in the review process by regulatory bodies
• To investigate complaints
• To co-ordinate and monitor the Infection Control Program for the Nursing Department
• To assume administrative duties as required in the ED’s absence
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct
• To complete all other duties as assigned
• Supervise and evaluate the performance of nursing personnel; including use of disciplinary process in conjunction with Executive Director.

Reporting to the Procurement Manager, the P- Card Administrator is primarily responsible for maintaining and administering the P-Card program and functioning as the point of contact for all questions and related enquiries.

This position is based in Mississauga office with one day per week based in the Cambridge office.

• Primary point of contact for approximately 1000 P-Card cardholders;
• Providing strategic guidance and support for cardholders;
• Manage card application and issuance process;
• Data management, oversight and reporting including cardholder listings, account statuses etc;
• Provides training and guidance to the P-Card cardholders regarding policies and procedures;
• Account maintenance, as required such as MCC restrictions, temporary and/or permanent changes to cardholders’ account limits, closing accounts etc.;
• Conducting regular compliance reviews, and reporting on an y potential card misuses;
• Review, analyze and audit Purchasing Card transactions;
• Determine participant enforcement regarding warnings and program cancellations . Initiate appropriate corrective action in accordance with P-Card Policies and Procedures;
• Provide ad hoc reports outlining specific spending information;
• Facilitates periodic cardholder training prior to issuing credit cards to end users;
• Maintains current cardholder user handbook;
• Receives and investigates complaints and inquiries pertaining to credit card purchase, review, documentation and prepares responses;
• Provides administrative assistance in relation to cardholder written reminders and notices;
• Assists with purchasing processes as needed to support the procurement team;
• To maintain ethics, morality and integrity as set out in Revera’s Code of Conduct;
• To complete all other tasks as assigned.

Reporting to the Director of Health & Wellness, the Registered Practical Nurse (RPN) is responsible for providing planned, patient-oriented, goal-directed nursing care in accordance with the provincial standards of care.

• To work as a member of the inter-professional team as described by Revera’s Professional Practice Model applying the person centered approach to care;
• To complete and ensure resident’s clinical care assessments, care/service plans and documentation are accurate, up to date and changes communicated as required;
• To implement and evaluate the effectiveness of the care/service plans and make changes as required;
• To assist with scheduling of resident’s care conferences and participate in conferences where applicable;
• To work closely with the Director of Health & Wellness to facilitate resident’s move in, move out and transfers;
• To provide direct resident care and medication/ treatment administration and document care in compliance with regulatory and Revera Resident Care standards and policies and procedures;
• To process the orders and safe keep drugs and narcotics and administer in compliance with all regulatory requirements, scope of practice and Revera policies and procedures;
• To facilitate and provide resident/family education;
• To plan, coordinate, manage & evaluate the resident’s care plan working with the resident/substitute decision maker, physicians, nursing & interdisciplinary team and contracted service providers;
• To coordinate nursing team’s resident care assignments to ensure efficient and timely delivery of services to residents;
• To respond to and manage significant changes in resident’s condition and or medical emergencies; provide emergency first aid;
• To teach, delegate to, and direct unregulated care providers;
• To coordinate emergency response in the absence of Director of Health & Wellness/ Executive Director;
• To respond to resident/family concerns and ensure appropriate action taken and or concern communicated to Director of Health & Wellness/ Executive Director and other departments;
• To follow and assist the Director of Health & Wellness in the coordination, implementation and monitoring of Infection Prevention and Control , Health and Safety and Clinical Programs and
• Quality/Safety Plans for the Nursing Department;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other duties as assigned.

Reporting to the Nursing Supervisor, the RN is responsible for the assessment and provision of professional nursing care to clients in the community setting.

• To assess clients’ status and develop/ revise care plans and treatment regimes , including health teaching accordingly;
• To access clients’ safety status, including physical environment, make recommendations, implement interventions and advocate on client’s behalf to ensure client’s safety is maintained;
• To document clearly and accurately using the appropriate Revera forms in accordance with CNO standards;
• To maintain client confidentiality ;
• To provide professional nursing care in accordance with regulatory body standards& guidelines, applicable legislation and Revera’s policies and processes;
• To participate in clinical case conferences as required;
• To maintain competency in nursing skills;
• To communicate appropriate client information within the client’s interdisciplinary team to promote quality, client focused care;
• To communicate any serious client or risk concerns immediately to the Nursing Supervisor;
• To maintain an effective working relationship with all internal and external stakeholders;
• To mentor new staff/ students as required;
• To participate in in-service education;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other tasks as assigned.

Regal Lifestyle Communities is seeking an energetic, motivated individual to fill the role of Assistant Director of Care at its Valley Stream Retirement Community located in Ottawa, Ontario. This is an excellent opportunity for the successful candidates to participate as members of the management team and to ensure the residents enjoy a lifestyle and exceptional quality of care.

The successful candidate will be responsible for areas including:

• Ensuring that residents receive care to meet their needs;
• Completing paperwork necessary for the move-in and move-out of a resident, and on-going documentation;
• Effectively uses the nursing process of assessing, planning, implementing and evaluating to provide high quality nursing care to the residents;
• Establishes priorities based on individual resident’s needs, scheduled activities and adjusts these priorities and activities to manage unanticipated events;
• Is responsible for the safe administration and storage of medication in the facility;
• Maintains accurate charts for each resident;
• Co-ordinates and/or carries out the action plan related to the prescribed care plan;
• Communicates effectively with physicians, pharmacy and other professional care providers;
• All other related duties as assigned.

In addition, the successful candidate will be required to promote high quality care while maintaining a safe and healthy environment for residents, resident families, visitors and staff.