Verve Inspired Senior Living

ACCOUNTABILITY OBJECTIVE

Under the direction of the Health and Wellness Manager, participates in the delivery of care to residents. Delivers care to residents based on individualized care plan, policies and procedures, and established standards of care.

BACKGROUND/QUALIFICATIONS

Has obtained a certificate from an approved Health Care Aide or Personal Support Worker program. Has completed a minimum of grade 12. Preference given to individuals with experience in long-term care or retirement residence. Written and verbal fluency in English is required. A resident-oriented individual, whose visions and values align with those of Diversicare.

KEY RESPONSIBILITIES

• Participates in the Verve Quality Improvement (VQI) program.
• Provides care to residents including cognitive, social and emotional support, according to their plan of care and in a manner that promotes comfort and safety.
• Performs nursing care procedures in accordance with the standards of resident care. Follows routine practices in all aspects of care and complies with infection control protocols (i.e. outbreak management).
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information Systems.  This includes recognizing health and safety hazards, reporting incidents and/or any changes to resident’s daily life, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Complies with all relevant corporate policies and procedures.
• Completes all required mandatory training/education.
• Completes nursing documentation accurately and legibly. Maintains health records in compliance with legislations (i.e. Privacy Act).
• Assists in monitoring and evaluating the outcome of specific interventions regularly and offers suggestions for improvement.
• Performs other related tasks as delegated by the Unregulated Care Provider (UCP)/ Registered Practical Nurse (RPN)/ Health and Wellness Manager or General Manager.

ACCOUNTABILITY OBJECTIVE

Under the direction of the Registered Practical Nurse/ Health and Wellness Manager, delivers medication and treatment as per policy and procedure. Delivers care to residents based on individualized care plan, policies and procedures, and established standards of care.

BACKGROUND/QUALIFICATIONS

Has obtained a pharmacy UCP course certificate. Written and verbal fluency in English is required. Has proficient computer skills (i.e. Word and Excel). Preference is given to individuals with 2 or more years of experience working with seniors. A resident-oriented individual, whose visions and values align with those of Diversicare.

SCHEDULE

This position requires you to work evenings and weekends when needed.

KEY RESPONSIBILITIES

• Participates in the Verve Quality Improvement (VQI) program.
• Administers medication and treatments in accordance with current approved standards of care, and UCP policies and procedures.
• Provides care to residents (i.e. cognitive, social, and emotional support), according to their plan of care and in a manner that promotes comfort and safety (i.e. in accordance with the standards of resident care in nursing manuals).
• Supports residents’ optimal level of functioning in their activities of daily living, while respecting their rights and choices.
• Assists in monitoring and evaluating the outcome of specific interventions regularly and offers suggestions for improvement.
• Reports any deviations in the plan of care and reason for it to the immediate supervisor.
• Completes nursing documentation accurately and legibly according to policies and procedures. Maintains health records in compliance with legislations.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information Systems.  This includes recognizing health and safety hazards, reporting incidents and/or any changes to resident’s daily life, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Complies with other infection control protocols as directed (i.e. outbreak management).
• Complies with all relevant corporate policies and procedures.
• Completes all required mandatory training/education.
• Performs other related tasks as delegated by the Registered Practical Nurse or Health and Wellness Manager.

ACCOUNTABILITY OBJECTIVE

Under the direction of the environmental services manager, is responsible for performing maintenance repairs, painting and maintenance on equipment and supplies in the home. Adheres to all regulations and standards in accordance with the Retirement Homes Regulatory Authority.

BACKGROUND QUALIFICATIONS

Grade 12 education. At least one years’ experience is required, background in the electrical or mechanical trades would be considered a preference. Must be able to follow oral and written instructions in the English language. Able and willing to perform physical duties inside and outside the home when necessary. Must be able to move heavy objects and have the ability to co-operate with staff. Will be required to work weekends on a rotational schedule. Must be available for emergency call-in as needed.

KEY RESPONSIBILITIES

• Participates actively in, and contributes to, the Verve Quality Improvement (VQI) program.
• Maintains the building in good repair and keeps free of hazards such as those caused by electrical, plumbing, heating and cooling systems.
• Monitors environmental fire safety conditions, equipment and alarm systems.
• Maintains the emergency pull cord system and emergency lighting system in good working order. Performs periodic tests of systems and keeps required records of test results.
• Keeps heating and air-supply units in good working order.
• Performs regular monthly maintenance checks of all equipment and supplies within the residence.
• Performs monthly maintenance check of the building, equipment, grounds and residences.
• Performs routine maintenance and repair work. Co-ordinates maintenance work with other departments.
• Maintains the exterior grounds; salting, snow removal, weed control.
• Plasters, paints and performs carpentry and repair work. Minor plumbing, removes/installs toilets, faucets, water supply hoses and flow valves.
• Maintains required records and reports as outlined in the policies and procedures of the maintenance department.
• Maintains the residence in a safe and clean environment. Keeps work areas and storage rooms neat and orderly.                                       
• In the absence of the environmental services manager, performs duties and supervision as required.
• Participates in staff meetings and applicable educational training.
• Follows established safety rules and policies and procedures of the maintenance department.
• Maintains effective communication both written and verbal with residents, tenants and staff.  Uses the appropriate lines of communication with supervisory staff.
• Performs daily, weekly and monthly inspection of all fire safety equipment.
• Inspects fire extinguishers on a monthly basis.
• Complies with all corporate policies and procedures.
• Completes all required mandatory training/education.
• Complies with the Occupational Health & Safety Act, Workplace Safety and Insurance Act and W.H.M.I.S. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
• Performs other duties as assigned by the environmental services manager.

We accommodate persons with disabilities in the recruitment and hiring process.”

ACCOUNTABILITY OBJECTIVE

Provides clerical and reception duties, as necessary, for the efficient operation of the office in accordance with the vision, values and standards of Diversicare/ Verve Senior Living.

BACKGROUND/QUALIFICATIONS

Has completed a minimum of grade 12. Has proven typing and general office administration skills. Written and verbal fluency in English is required. Has proficient computer skills (i.e. Word and Excel). Has demonstrated excellent leadership skills (i.e. Diversicare/ Verve Senior Living Competencies), multi-tasking skills and the ability to work well independently. Preference given to individuals with 2 years of experience in working with seniors in a similar setting. A resident-oriented individual, whose visions and values align with those of Diversicare.   

SCHEDULE

Working every other weekend, four six hour shifts per month. Must be available to work holidays.

KEY RESPONSIBILITIES

• Participates in the Verve Quality Improvement (VQI) program.
• Welcomes and greets residents and visitors of the home. Answers and directs telephone calls in a professional and courteous manner. Fields inquiries, including marketing calls, and directs them to the appropriate department in a timely manner.
• Provides clerical support to the management team and other staff (i.e. data entry, minutes, spreadsheets, etc).
• Assists in ordering, maintaining and monitoring of office supplies and/or store inventory. Ensures that all security and office equipment is functioning and if not initiates a corrective action.                   
• Processes incoming and outgoing mail.
• Records and stores lost property.
• Implements and maintains systems for tracking guest meals, revenues from services, added services and special event revenue.
• Communicates with the Marketing department to ensure a smooth move-in for all residents, which includes welcome packages, resident orientation, allocation of keys, etc. In absence of Marketing staff ensures appointments are booked and tours are given.
• Responsible for communications and public relations with residents, family members, staff and general public. Creates and distributes the daily resident census. Maintains necessary contact lists (i.e. residents, emergency, family members, etc). Distributes updates of policies and procedures to all department managers.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information Systems.  This includes recognizing health and safety hazards, reporting incidents and/or any changes to resident’s daily life, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Complies with all relevant corporate policies and procedures.
• Completes all required mandatory training/education.
• Contributes to the overall appearance and cleanliness of the home.
• Performs other related tasks as delegated by the Office Manager or General Manager.

ACCOUNTABILITY

Under the direction of the Health & Wellness Manager, participates in assessing and planning the care needs of the residents. Delivers care to residents based on individualized care plan, policies and procedures, established standards of care, and as instructed by the Registered Practical Nurse and Health and Wellness Manager.

Participates in the development, implementation and evaluation of all nursing activities.

BACKGROUND/QUALIFICATIONS

Certificate from an approved Personal Support Worker program. Experience in retirement residence or long0term care will be given preference. Minimum Grade 12 education. Demonstrates good English language skills, both written and verbal. Computer knowledge required, including E-learning and POS system

KEY RESPONSIBILITIES

• Certificate from an approved Personal Support Worker program.
• Collaborates with the care team to help develop plan of care for the residents based on their physical, emotional, social and safety needs
• Provides care to the residents including cognitive, social and emotional support, according to their plan of care and in a manner that promotes comfort and safety.
• Supports residents’ optimal level of functioning in their activities of daily living while respecting their rights and choices.
• Performs nursing care procedures in accordance with the standards of resident care as set out in the nursing manuals
• Reports any deviations in the plan of care and the reason for it to immediate supervisor to ensure care needs are met
• Completes nursing documentation accurately and legibly according to policies and procedures. Maintains health records in compliances with all legislations
• Assists in monitoring and evaluation outcome of specific interventions regularly and offers information or suggestions for improvement
• Provides ongoing support to co-workers and acts as advocate for residents and families to ensure residents’ rights are protected.
• Utilizes equipment and supplies effectively and in accordance with policies and procedures, manufacturer’s instructions and health and safety regulation. Assists in maintaining adequate supplies on unit.
• Ensures residents’ living space and personal belongings are kept clean, free from safety hazards, and organized according to resident’s personal choice.
• Observes, reports, and documents changes in the residents’ physical and emotional condition in a timely fashion that ensures residents’ immediate needs are met
• Participates in all aspects of the staff development program, ie. Identifying own learning needs, attending and evaluation education program, and assisting with orientation of new employees, students, and agency personnel
• Serves beverages and resident meals in dining room as requested
• Clears tables in dining room as requested
• Participants in the development of unit goals and objectives, promoting team building, and achieving customer satisfaction.
• Performs laundry and housekeeping duties as assigned.
• Follows routine practices in all aspects of nursing care and complies with other infection control protocols as directed, e.g. outbreak management
• Fulfills responsibilities according to the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes maintaining a clean, efficient, and safe work environment, recognizing health and safety hazards, reporting incidents, as well as participating in fire safety activities
• Participates in self-evaluation during performance review
• Performs other duties as assigned.

ACCOUNTABILITY OBJECTIVE

Under the direction of the dining services manager/head chef, is responsible for the preparation and garnishing of attractively plated, nutritious meals for residents and guests.  Ensures cleanliness of the kitchen and equipment in accordance with public health standards and regulations.

BACKGROUND/QUALIFICATIONS

Grade 12 education.  Must be able to communicate effectively, both written and verbally, in the English language. Chef training or culinary management diploma or certificate granted by a college established under the Ontario Colleges of Applied Arts and Technology Act, 2002 or the equivalent is required.  Must have minimum one year’s experience in quantity cooking and food preparation at a cook II level.  Safe Food Handler’s Certificate.

KEY RESPONSIBILITIES

• Participates in and contributes to the VQI Program.
• Prepares and produces the breakfast meal as per the posted menu, following HACCP principles.
• Prepares soup and cold entrees and assists with preparation of the hot luncheon entrée.
• Assists in menu planning and recipe development by providing input on resident acceptability.
• Collects, labels and stores food samples from each meal.
• Serves appetizing and appealing meals to the residents and ensures that the appropriate temperature of the food is documented and maintained (hot food hot, cold food cold).
• Observes proper portion control.
• Serves in resident dining room.  Verbally delivers menu, takes orders and fills resident requests.
• Prepares trays as required.
• Receives and stores food purchases and supply orders.
• Assists with dish and pot washing and clearing and cleaning the dining room.
• Assists in monitoring risks such as correct food temperatures, fridge and freezer temperatures, dish and pot washing temperatures.
• Monitors food quality, quantity, appearance and portion size.
• May assist in replacing staff for call-in.
• Attends staff meetings.
• Participates in departmental in-services.
• Performs all other duties as assigned or delegated by the dining services manager/head chef or other members of the residences management team.
• Maintains effective communication, both written and verbal with co-workers. Uses appropriate lines of communication.
• Complies with all corporate policies and procedures.
• Completes all required mandatory training/education.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, Workplace Hazardous Material Information System, Food Premises regulations  This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.

ACCOUNTABILITY

Under the direction of the Health & Wellness Manager, participates in assessing and planning the care needs of the residents. Delivers care to residents based on individualized care plan, policies and procedures, established standards of care, and as instructed by the Registered Practical Nurse and Health and Wellness Manager.

Participates in the development, implementation and evaluation of all nursing activities.

BACKGROUND/QUALIFICATIONS

Certificate from an approved Personal Support Worker program. Experience in retirement residence or long0term care will be given preference. Minimum Grade 12 education. Demonstrates good English language skills, both written and verbal. Computer knowledge required, including E-learning and POS system

KEY RESPONSIBILITIES

• Certificate from an approved Personal Support Worker program.
• Collaborates with the care team to help develop plan of care for the residents based on their physical, emotional, social and safety needs
• Provides care to the residents including cognitive, social and emotional support, according to their plan of care and in a manner that promotes comfort and safety.
• Supports residents’ optimal level of functioning in their activities of daily living while respecting their rights and choices.
• Performs nursing care procedures in accordance with the standards of resident care as set out in the nursing manuals
• Reports any deviations in the plan of care and the reason for it to immediate supervisor to ensure care needs are met
• Completes nursing documentation accurately and legibly according to policies and procedures. Maintains health records in compliances with all legislations
• Assists in monitoring and evaluation outcome of specific interventions regularly and offers information or suggestions for improvement
• Provides ongoing support to co-workers and acts as advocate for residents and families to ensure residents’ rights are protected.
• Utilizes equipment and supplies effectively and in accordance with policies and procedures, manufacturer’s instructions and health and safety regulation. Assists in maintaining adequate supplies on unit.
• Ensures residents’ living space and personal belongings are kept clean, free from safety hazards, and organized according to resident’s personal choice.
• Observes, reports, and documents changes in the residents’ physical and emotional condition in a timely fashion that ensures residents’ immediate needs are met
• Participates in all aspects of the staff development program, ie. Identifying own learning needs, attending and evaluation education program, and assisting with orientation of new employees, students, and agency personnel
• Serves beverages and resident meals in dining room as requested
• Clears tables in dining room as requested
• Participants in the development of unit goals and objectives, promoting team building, and achieving customer satisfaction.
• Performs laundry and housekeeping duties as assigned.
• Follows routine practices in all aspects of nursing care and complies with other infection control protocols as directed, e.g. outbreak management
• Fulfills responsibilities according to the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes maintaining a clean, efficient, and safe work environment, recognizing health and safety hazards, reporting incidents, as well as participating in fire safety activities
• Participates in self-evaluation during performance review
• Performs other duties as assigned.

ACCOUNTABILITY OBJECTIVE

Under the direction of the Cook I and Cook II, responsible for the delivery and service of meals to the residents, the cleanliness of the dietary areas and equipment in accordance with specific standards and regulations, and assigned duties related to food preparation.

BACKGROUND/QUALIFICATIONS

Grade 12 education, able to follow written and oral instructions and speak and write fluent English. Dependable, responsible and willing to learn. A pleasant, outgoing personality is required. An understanding of food service and preparation with Safe Food Handling Certificate is essential. Previous experience in a similar position in a hotel/restaurant or institutional setting will be given preference.

KEY RESPONSIBILITIES

• Participates in and contributes to the Verve Quality Improvement (VQI) Program.
• Serves meals in the dining room to residents and guests.
• Sets dining room tables, and clears the dining room of dishes, utensils, etc.
• Cleans and vacuums dining room as required.
• Washes dishes, pots, and cleans kitchen equipment and area, as assigned according to established cleaning procedures. Sanitizes dishwasher area after each meal.
• Handles vouchers for meal guests.
• Serves snacks.
• Portions desserts for serving in the dining room.
• Receives and stores food supplies.
• Provides assistance to the cook in the preparation of food and assembly of salad/sandwich plates, as assigned.
• Maintains effective communication, both written and verbal with co-workers. Uses the appropriate lines of communication with supervisory staff.
• Performs other dietary related tasks as assigned.
• Complies with other infection control protocols as directed, e.g. outbreak management.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, Workplace Hazardous Material Information System, Food Premises Regulations, and LTC/ORCa dietary standards. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. 

“We accommodate persons with disabilities in the recruitment and hiring process.”