Food service experience necessary, preferably with seniors.
Willingness and ability to learn.
Ability to lift heavy objects, stand and walk short distances throughout the day.
Ability to tolerate heat from kitchen area.
Ability to provide Residents with a professional and high standard of service and to treat all Residents with maximum respect at all times and be cognizant of Residents’ physical and mental challenges.
Ability to provide an unusual level of patience and tact while dealing with Residents and family requests.
Familiar with WHMIS and safe food handling.
To be present in the dining room and prepared to receive residents as they arrive for meals at the scheduled meal times.
Serve food to residents observing special diet restrictions, resident preferences and follow outlined departmental procedures.
Clear tables, load and safely operate dishwasher. Complete manual ware washing as required.
Check the daily dining room guest reservations at Reception at the beginning of each shift to establish the number of guests, if any. Fill out Chit for guest meals and return to Reception. Advise the Cook on duty.
Ensure walking aids (walkers) are stored outside the dining room. Walkers are not to stay in the dining room unless they are safely placed and are not tripping hazards.
Prepare tables as per facility standards.
Serve refreshments and catered functions are assigned.
Advise Dining Room Manager of any supplies to be ordered.
Any other task assigned by the management.
Adhere to established policies and procedures.
Communicate through department Communication Log.
Complete daily Meal Monitor to track Resident food comments.
Complete tasks listed on shift routine, and Cleaning Schedules.
Complete other duties as assigned.
Be knowledgeable of and practice facility’s fire and safety programs.
Reviews regular and therapeutic menus and sets up equipment and supplies for food preparation. Prepares food and nourishments including evening meal following standardized recipes and production sheets. Provides for prescribed diets, including variations in texture. Ensures meals are served on time, at appropriate temperatures and in portion-controlled quantities.
In the absence of the Dietary Manger, decides on menu changes as necessary and ensures that changes are recorded following department procedures.
Monitors quality and quantity of food supplies ordered, proper operation of kitchen equipment and alerts Manager of problems. Recommends corrective action.
Directs Dietary Aides in basic food preparation procedures and in serving activities at meal times; assumes responsibility for routine departmental operations in the absence of the Dietary Manager, including staff replacements and service calls for malfunctioning equipment.
Maintains all required records such as menu changes, delivery receipts, temperature checks; cooperates with other departments to meet resident needs.
Must meet one of the three (3) following qualification scenarios:
Chef training or culinary management certificate or diploma from a program that meets the requirements of the OLTCH Act, or
Certificate of qualification as a Cook issued by an authority meeting the requirements of the OLTCH Act, or
Post-secondary diploma in food and nutrition management or a post-secondary degree in food and nutrition.
Additional qualifications include:
“Red Seal” certification preferred
Experience in institutional large quantity cooking preferred
Ability to work safely, following established safety practices and procedures
Ability to read and write English, and understand moderately complex verbal and written instructions in English
Proven ability to provide direction and lead others within a busy environment.
Ensure all menu items are prepared and served according to departmental policies and procedures.
Assure that the presentation of all menu items adhere to established standards.
Prepare meals on menus and based on nutritional programs and individual plans.
Ensure the quality of meals in regards to taste, presentation and dietary requirements established by the Executive Chef.
Ensure quality and safety of food by performing standard and any additional sanitary measures including sweeping of the floors, cleaning of surfaces, as well as proper covering and storage of food items according to standards and procedures.
Work at efficient and consistent pace.
Ensure timely preparation of all meals.
Ensure that each resident receives meals corresponding to their dietary requirements.
Ensure that the correct quantities are prepared to meet daily needs.
Utilize kitchen equipment during food preparation.
Stay productive at all times and prepare for future needs as time allows.
Demonstrate flexibility and volunteer to fill open shifts as required by variations in staffing.
Follow proper reporting procedures for accidents and incidents to ensure follow-up and prevention.
Adhere to all regulations including blood borne pathogens, infection control, use of hazardous materials and fire safety.
Assure that all food and other departmental supplies are ordered and received in a timely manner so that adequate inventory levels are maintained to support volume or anticipated volume.
Assist with the training of new employees.
Serve food in the proper portion size and at the proper temperature.
Report any infraction in the food services department policies and procedures.
Arrive to work at the scheduled time.
Perform other related duties as required.
Energy & Stress
Accountability and Dependability
Ethics and Integrity
You must pass a Vulnerable sector back ground check.
You must be able to work with Dogs and Cats and other animals, allergies or other needs cannot be accommodated.
Due to our high level of residents with dementia; your tattoos and piercings must either remained covered by clothing or are discrete. Any other external body decoration, including hair, must not be frightening to a frail senior with dementia.
You must be legally allowed to work in Canada.
You must be in good physical health as this job requires lifting, sitting, standing and walking.
Must be able to read and write in English to a minimum High School Level.
As a Server at a V!VA Retirement Community, you will be accountable to your schedule and job duties as they pertain to your assigned shifts. You will collaborate and work as a team player with emphasis on food and beverage service. The incumbent is responsible to serve food and beverage items in a knowledgeable, friendly and helpful manner to all Community Members and guests. To create 100% Community Member and guest satisfaction by providing genuine hospitality and by exceeding expectations.
Greet all Community Members and guests at table
Respond to inquiries regarding menu
Take menu, beverage and bar orders from Community Members and guests and communicate orders to kitchen and/or bar
Organize and prioritize service per appropriate service sequence
Check food orders prior to serving to ensure that they are correct, properly presented, and special requests have been met
Serve food, coffee, water and other beverages; refills beverages as needed
Set tables in accordance with V!VA standards
Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware
Gives personal attention, take personal responsibility and uses teamwork when providing Community Member and guest service
Respond to concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
Listen, apologize with empathy, find solutions and follow through when resolving problem
Cooperate closely with other servers to meet and exceed service expectations
Participates in and attend in-service training and education programs as scheduled
Experience in a dining-room setting serving food and taking orders, preferably in a fine dining restaurant or retirement community setting
Strong customer orientation to older adults
Ability to communicate clearly with peers and subordinates
Ability to manage their time effectively with little supervision
Up to date police check-vulnerable sector
Smart Serve Certificate
Current police background check and vulnerable sector search
Ability to work as a team member, understanding the priorities of others
Able to bend, stretch, sit and stand for long periods. Able to lift a maximum of 50 lbs
You are committed to service excellence and pride yourself in exceeding dining expectations by contributing to a culinary experience of the highest quality, consistency and creativity. Under the direction of the Sous Chef, you will be responsible for daily meal preparation from pre-determined menus, ensuring food quality and presentation meets fine dining standards and contributes to the smooth operation of the kitchen.
How do I qualify?
You must have:
Food Handling Certificate
Minimum three years of progressive experience in a variety of dining environments
What we are looking for:
Previous Hotel experience in a fine dining property
SCHEDULE: Casual, 30 hours bi-weekly days and evenings, every other weekend. This is intended to define the normal hours of work for employees but shall not be interpreted as a guarantee of hours, therefore, employees must be available to work flexible hours as may be required.
COMPETITION #: CPW-CC-01-2020
QUALIFICATIONS/REQUIRED EXPERIENCE: Grade 12 or equivalent. Red seal or equivalent desired. Experienced in quantity food preparation and the preparation of therapeutic diets. Must be familiar with the use of kitchen equipment. Current Safe Food Handlers Certification. Must have empathy for, and an understanding of the needs of the elderly. Must have computer skills. Must have the ability to speak, read and write in English, and to follow oral and written directions, and do arithmetic calculations.
As a Sous Chef your typical day will impact in the following ways:
Supporting Hospitality Style Dining Service through superior food production practices, plate presentation and garnishing by following the menus and resident prescribed diet information, setting up equipment and supplies for food preparation, following standardized recipes at appropriate temperatures and in portion controlled quantities.
Providing direction to food and beverage team members in basic food preparation procedures, prep work, plating of food and assisting in the orientation of new food and beverage team members.
Alerting Food & Beverage Manager to problems that impact food quality and service and makes recommendations about corrective actions.
In the absence of the Food & Beverage Manager, assumes responsibility for departmental operations including team member replacement, makes menu changes as necessary, requisitions and purchases food and other supplies from authorized suppliers, and maintains records as directed.
Assisting with monthly food inventory count.
Performing other duties as assigned.
Grade 12 minimum education required.
Red Seal designation required or graduate of a recognized college food preparation program willing to Red Seal certify.
A minimum of 1-2 years’ experience in volume food preparation, catering and special event preparation in the Hospitality or Retirement Residence industry.
A valid Safe Food Handling Certificate and Smart Serve certificate.
Ability to work to deadline and flexible to work shifts (weekends, evenings, etc.).
All applicants must successfully pass the prescribed Vulnerable Sector Check. Applicable to Ontario applicants.
All applicants must successfully pass the prescribed Criminal Records Check. Applicable to British Columbia applicants.
Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.
Reporting to the Environmental Service Manager, the Housekeeper ( Part-Time alternating weekends) is responsible for performing cleaning, bed-making and laundry services. Duties include but are not limited to, monitoring quantity of cleaning supplies; safely operating housekeeping equipment and utilizing cleaning chemicals.
WHAT YOU’LL DO
Sort and separate items to be laundered in accordance with community laundering requirements
Operate washing machines, dryers
Hand iron and folds or hangs garments after laundering
Transport laundered garments to appropriate floors
Ensure proper identification of all personal clothing
Maintain a clean work environment
Maintain appropriate level of laundry supplies e.g. soap, bleach, fabric softener
Observe all fire and safety rules and be on alert for the safety of the residents, staff and public
Works in a safe manner which abides by Occupational Health and Safety policies
Clean, mop, wax and polish floors; dust furniture and equipment; arrange furniture in an orderly fashion as directed
Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
Demonstrate the ability to interact effectively with co-workers, suppliers, residents and families
Adhere to legislated and Company standards, policies, procedures and practices.
Perform other duties as assigned.
Lift up to 40 lbs. and push/pull loads up to 50 lbs
Walk and stand for periods of at least 4 hours per day
Climb, bend and stretch for periods of at least 4 hours per day
WHO YOU ARE
Have a high school diploma or equivalent combination of education and experience
Previous housekeeping experience
Strong command of the English language, both verbal and written
Knowledgeable in Health and Safety and sanitation regulations
Strong organizational skills Must be able to provide a police check with vulnerable sector screen upon hire
Must be able to provide a record of immunization for TB test upon hire
Must be able to provide a police check with vulnerable sector screen upon hire
HOW TO APPLY:
Interested applicants are asked to forward their cover letter and resume. We thank all candidates in advance for their interest in this position. Please be advised that due to the large volume of candidates only those required for an interview will be contacted.
In accordance with the Accessibility for Ontario with Disabilities Act, 2005, candidates who require accommodation throughout the application and/or selection processes may contact the Executive Director for assistance.
The dishwasher is responsible for the maintenance of the overall cleanliness of the kitchen, the washing and storage of kitchen and dining room equipment and utensils. Emptying of garbage cans and removal of recycling.
Grade 12 minimum
Recent Safe Food Handlers certificate issued by Public Health
Minimum of three years’ experience preferred
Work as part of a team
Capable of adapting to different situations and change
Keen interest in working with seniors
Helps cook and servers collect and strip trays and tables for washing, clean and reset tables for next sitting;
Loads, operates and empties dishwasher. Puts dishes away;
Damp mops floors;
Cleans other kitchen equipment such as blenders, refrigerators, dishwashers, etc.;
Maintains general cleanliness of the dry goods storage area, walk-in fridge and freezer, receiving area. By correct sweeping and mopping of floors, washing of walls and racks;
Performs all duties in a clean and sanitary manner;
Ensures that adequate standards of cleanliness and sanitation are maintained in food storage, and food service;
Ensures availability and maintenance of dietary supplies and equipment and submits requisitions as necessary