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Online reference for senior living

General Manager, Job Offer in London, Ontario

Job description

RESPONSIBILITIES

  • Participates in morning huddle.
  • Orders of administration supplies for the home.
  • Maintains office systems.
  • Complete forms as required or directed.
  • Assistance with the maintance of records for the Reitrement Homes Regulatory Authority.
  • Maintain internal reports for home as required.
  • Process paperwork associated with Resident admission on day of admission, room transfers,
  • Provide administrative assistance for special events.
  • Request repairs for office equipment as required.
  • Represent a positive customer service profile.
  • Provide IT Support.
  • Order resident and staff name plates/badges.
  • Provides assistance to residents with phone and/or cable.
  • Assist with annual renewal for resident contracts.
  • Backup to reception for phone answering.
  • Coordinate, monitor & facilitate all support requests in the home
  • Follow “IT” systems support process
  • Work with designated “IT” systems administrator from the Management Services Office
  • Assist with one-mail-email
  • Prepare bank deposits, and forward appropriate documentation to Accounting department.
  • Assist with the management of petty cash in the home.
  • Assist with processing Accounts receivable
  • Assist with ensuring all appropriate documentation related to accounts payable and accounts receivable is forwarded to Accounting.
  • Provide requested information to employees or supervisors which is routine in nature.
  • Assist with ensuring new employees have completed all appropriate Employment Data Forms and Benefit Enrolment Forms.
  • Assist with maintenance of personnel files, including performance reviews, in-service and education records.
  • Assist with special projects as required.
  • Displays an attitude that is focused on working safely and ensuring that the work environment is safe and healthy.
  • Uses safe work practices.
  • Reports any actual or potential hazard to the immediate supervisor.
  • Uses or wears personal protective equipment (or clothing) as required.
  • Promptly reports personal injury to supervisor and seeks first aid as needed.
  • Participates in fire safety activities, and knows the facility fire and disaster plan.
  • Maintains a clean and orderly work area.
  • Does not use or operate any equipment in a way that would endanger any worker, resident or visitor.
  • Functions under general guidance.
  • Provides information to leadership team.
  • Access to highly confidential information.
  • Recommends and acts upon the mandate of the Executive Director. 

EDUCATION AND EXPERIENCE

  • 5 years progressive related experience
  • 2 year college diploma in business administration or equivalent
  • 2 years in this job to reach competency
  • Communication: listening, oral, presentation and written
  • Strengths: Problem solving, negotiating, assertiveness, objectivity, budgeting, organizing and planning, computer literacy, accounts payable/receivable, flexibility, and multi-tasking.
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