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Online reference for senior living

Concierge, Job Offer in Brampton, Ontario

Job description

QUALIFICATIONS

  • Great communication skills over the phone and in person
  • "People person" who enjoys spending time with older adults
  • A person who is both self motivated and self directed
  • Previous experience in a retirement residence is an asset
  • Experience with office procedures and equipment required.
  • Experience with Microsoft Office programs required
  • Patience, tolerance and politeness when responding to residents and visitors.
  • Excellent ability to speak, read and write English. Must be able to follow oral and written directions and to do simple arithmetic calculations.

Responsibilities:

  • Present a positive and professional image of the residence to the public.
  • Provide administrative support as required.
  • Provide initial face-to-face and telephone contact with visitors.  Provide direction to visitors and callers and/or notify appropriate people as required.
  • Provide personal and telephone contact with residents.  Attend to the needs of the residents and/or notify appropriate people as required.
  • Maintain confidentiality
  • Be knowledgeable of and practice residence's fire and safety programs
  • General housekeeping duties, assist PSW nursing staff during emergencies
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