Concierge, Job offer in Brampton, Ontario

QUALIFICATIONS

• Great communication skills over the phone and in person
• "People person" who enjoys spending time with older adults
• A person who is both self motivated and self directed
• Previous experience in a retirement residence is an asset
• Experience with office procedures and equipment required.
• Experience with Microsoft Office programs required
• Patience, tolerance and politeness when responding to residents and visitors.
• Excellent ability to speak, read and write English. Must be able to follow oral and written directions and to do simple arithmetic calculations.

Responsibilities:

• Present a positive and professional image of the residence to the public.
• Provide administrative support as required.
• Provide initial face-to-face and telephone contact with visitors.  Provide direction to visitors and callers and/or notify appropriate people as required.
• Provide personal and telephone contact with residents.  Attend to the needs of the residents and/or notify appropriate people as required.
• Maintain confidentiality
• Be knowledgeable of and practice residence's fire and safety programs
• General housekeeping duties, assist PSW nursing staff during emergencies