Shifts-- 9am - 5pm two to three times a week, every other weekend
About the Role
The housekeeping attendant is a key member of the team. They are responsible for maintaining the cleanliness of the home, ensuring that visitors, residents, and families have a pleasant and safe environment to live and work in.
Exhibits a caring, nurturing attitude while demonstrating a true concern for the residents they support.
Able to make responsible choices that uphold optimal customer service and support resident’s best interest.
Must be able to communicate effectively in English.
Must be able to work accurately, quickly, and safely.
Possess good judgment and problem solving skills
Requires an individual who takes direction well from both their supervisor and the residents we serve.
This position requires the ability to balance a task oriented approach with good interpersonal skills that support the dignity of residents.
Sensitive to the needs of seniors
Able to manage priorities and multi-task
If you love working with people, and make each day a little brighter for seniors, we would love to hear from you!
A day in the life of the Community Operations Manager:
Reporting to the General Manager, the Community Operations Manager is responsible for the day-to-day operation and oversight of several key areas within their community, including office management, concierge, payroll and benefits, housekeeping, billing and accounting. Furthermore, the Community Operations Manager advises, directs and participates in the development and implementation of long and short term strategies, goals, objectives, policies and procedures within their community.
Administers hiring and recruitment process including new hire paperwork
Administers HR functions, including personnel files, training compliance and department minutes
Completes general administrative work requirements as assigned
Manages the concierge department, including formulating and maintaining schedules, providing training, support and coverage
Manages the Housekeeping department, including formulating and maintaining schedules, provides training, and supporting the Housekeeping supervisor.
Performs regular audits of concierge/housekeeping team
Participates in budget process as directed
Supporting Marketing & sales where required
Participates in corporate initiatives as requested
Participates in weekend manager on duty rotation
Other duties as required
How do I qualify?
You must have:
Diploma or certificate in bookkeeping or managerial accounting along with previous experience executing administrative tasks in hospitality setting or similar environment
Post secondary education in hospitality, business management, or related filed
Experience with accounting/payroll systems
Previous experience managing payroll, benefits, accounts receivable, and accounts payable as well as managing staff
Ability to communicate fluently in English
Proven ability to manage and lead others
Exceptional business writing skills and a high level of proficiency working with computers including Microsoft Excel
What we are looking for:
Superior customer service skills with both residents and employees and seeks ways to maintain, improve and advance these standards
Customer service driven with a passion for working with seniors
Ability to manage the administrative office, including supplies and equipment, the concierge department, including scheduling, training, and performance management as well as coordinate the recruitment and hiring process
Willingness to participate in corporate initiatives and weekend manager on duty rotation
Strong knowledge base regarding current applicable legislation, including employment standards and the Retirement Homes Act
Capable of basic troubleshooting of computer systems, including networking and office equipment
Competent team-builder with coaching and conflict resolution skills
As the Housekeeper you are responsible for all general housekeeping and laundry duties, ensuring all assigned areas are kept at the highest cleaning standard and all tasks are completed in a professional and timely manner.
Under the direction of the Sous Chef, you will be responsible for the cleanliness of all kitchen equipment and utensils. You will support the cooks with meal preparation and presentation. You will clean and sanitize all kitchen equipment and utensils, including floors, walls, and storage rooms, and assist with meal preparation and presentation, according to established methods and guidelines. You will support the kitchen team and contribute to the fine dining standard for food quality and presentation; promote health and safety in the workplace, ensuring compliance with health and safety legislation; and support all staff to recognize and prevent unsafe acts in the workplace.