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Online reference for senior living

Doorman, Career Opportunity in Toronto, Ontario

Job description

Reporting to the Executive Director, the Concierge is responsible for manning the front reception desk, responding to incoming calls and greeting Residents and guests in a warm and welcoming manner, reflective of Revera.

  • Greet residents and their family or friends in a professional manner, parking their vehicle as required.
  • Meet the timeline(s) required by the residents to reach their desired destination(s).
  • Assist residents and guests, opening doors of vehicle/residence as required.
  • Ensure the car is kept clean (inside & outside), the gas tank is kept full.
  • Assist residents and guests with luggage and/or parcels, delivering to the suite as required.
  • Assist residents in the cafe, ensuring the area is kept neat and clean at all times.
  • Assist doorman to valet cars as needed, keeping the keys orderly and in safekeeping.
  • Moves furnishings and personal belongings of residents where required.
  • Picks up garbage and transports to designated areas.
  • Adheres to established facility policies & procedures, including safety rules & safe working practices.
  • Prepare documentation as required according to facility policy.
  • Ensures resident satisfaction and continuous quality improvement initiatives are promoted.
  • Assists in the orientation and training of new drivers/doormen employees, as necessary.
  • Follows and complies with health and safety legislation and departmental safe job procedures.
  • Maintain the vehicle checklist daily.
  • Any other assigned task(s) as requested by manager.

Qualifications

  • Previous clerical experience in a related environment
  • Highly organized with ability to multitask in a very busy reception area
  • Must demonstrate strong written and verbal English skills
  • Strong interpersonal and customer service skills, demonstrating empathy and patience
  • Ability to work with minimum supervision
  • Current CPR and First Aid is required
  • Current (within 6 months) Vulnerable Position/Sector Screening (VPS).
  • Must be a team player with genuine empathy for seniors.
  • Must possess a valid and applicable class of driver's license with a clean driving record; in Ontario a minimum of Class G and be able to drive manual cars.
  • Must meet physical requirements of the job. Must be physically able to lift and transfer heavy items, bend, and stand/ walk for majority of the shift.
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