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Concierge, Career Opportunity in Arnprior, Ontario

Job description

As a Concierge your typical day will impact in the following ways:

  • Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.
  • Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.
  • Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.
  • Providing clerical and computer support to all managers as requested.
  • Completing required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
  • Performing other duties as assigned.
Required Skills

Must haves:

  • Completion of grade 12 education.
  • Excellent verbal and written communication skills.
  • Positive attitude and proven customer service skills through related work experience.
  • Proven organizational skills and ability to multi task.
  • Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
  • Vulnerable Sector Screening.

 Bonus Points for having:

  • Additional applied courses i.e. office administration preferred.
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