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Food Services Coordinator, Job Offer in Kanata, Ontario

Job description


  • Certificate – Level “Cook 1” course or higher (Level “Cook 2” or Red Seal Certification)
  • Certificate – Food Service Worker Program, as approved by the Ministry of Training, Colleges and Universities OR Diploma – Cook/Chef course from an established college
  • Certificate – Food Safety Awareness Program, as approved by Public Health
  • WHMIS Certificate OR willingness to obtain
  • First Aid OR willingness to obtain
  • Knowledge of Occupational Health and Safety procedure
  • Knowledge of nutritional standards and requirements for seniors
  • Demonstrated interpersonal, leadership and management skills
  • Must be able to communicate in English (written, verbal, reading)


  • 3-5 years experience in fine dining cuisine preparation and presentation
  • Prior cooking experience in a retirement, residential care or hotel hospitality setting an asset
  • Financial management and budget development skills required
  • Strong computer skills required

Food Services Operations

  • Participate in budget control through monitoring food and supply costs and minimizing waste
  • Order food and supplies and complete month end inventory
  • Develops menus, standardized recipes to ensure consistency and quality of our food
  • Participate in the development of departmental policies and procedures, utilizing input from Team Members, Residents and families whenever possible to ensure their implementation
  • Supervise maintenance of records and reports relating to food costs, inventory of equipment and supplies and department budget
  • Manages total expenses equal to budget set in the annual budget process

Quality Improvement/Risk Management

  • Ensure that all policies relating to Health and Safety are adhered to
  • Complete audits relating to Quality Assurance
  • Ensure that sanitation regulations and safe food handling procedures are followed

Resident Service Focus

  • Demonstrate a genuine desire to be of help to others
  • Apply a broad understanding of Resident’s needs to monitor satisfaction and take corrective action when necessary
  • Develop effective relationships with Residents and professionally work with them to solve problems and ensure Resident needs are met
  • Anticipate issues that go beyond Resident requests in order to meet their goals and needs
  • Look for creative ways to resolve Resident requests in a way that meets the needs of all stakeholders

Results Driven Focus

  • Strive to meet personal objectives and accepts responsibility for all areas of the job
  • Encourage critical thinking and innovation in problem solving activities
  • Secure the resources and support required to accomplish goals through negotiation and influence
  • Proactively anticipates and address concerns of employees, peers, upper management and clients by formulating alternative/creative solutions to problems
  • Set departmental goals and the programs and processes required to achieve them
  • Ensure that Team Members have clear goals and responsibilities and supports employees in their efforts to achieve job goals
  • Provide specific performance feedback, both positive and corrective, on an on-going basis dealing firmly and promptly with performance problems

Human Resources Management

  • Ensure the department staffing levels are appropriate to meet the needs of the Residents and the current budget
  • Hire, orientate and schedule all food service Team Members
  • Ensure that all new Team Members receive an orientation in keeping with SSL expectations and policies
  • Complete job routines for each position

Other considerations:

  • You must pass a Vulnerable sector back ground check.
  • You must be able to work with Dogs and Cats and other animals, allergies or other needs cannot be accommodated.
  • Due to our high level of residents with dementia; your tattoos and piercings must either remained covered by clothing or are discrete. Any other external body decoration, including hair, must not be frightening to a frail senior with dementia.
  • You must be legally allowed to work in Canada.
  • You must be in good physical health as this job requires lifting, sitting, standing and walking.
  • Must be able to read and write in English to a minimum High School Level.
  • Available on call and in emergency situations.
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