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Executive Director, Job offer in Toronto, Ontario

Job description

What You Will Do: 

Lead – Hire, coach, and develop a team of dedicated managers and employees who provide consistently high standards of service and resident care.

Manage – Effectively manage all department operations, fiscal resources, and collective agreement requirements.

Engage – Build relationships and welcome feedback for goal achievement and continuous improvement from employees, residents, and families.

Comply – Consistently implement policies and procedures as required by the company, union and applicable legislative/regulatory organizations.

Achieve – Meet or exceed established targets for employee engagement, resident satisfaction, internal/external audits, occupancy, and net operating profit.

Cultivate – Build strong relationships and a consistent brand among community members, future prospects, regional teams, external vendors and legislative regulators.

What You Bring:

  • Minimum of (5) years management experience, preferably in a retirement residence, hotel or hospitality-related industry with a sizeable multidisciplinary team in a unionized environment
  • Degree or Diploma in Business, Marketing, Health or related field
  • Solid understanding of business planning and processes
  • Exceptional communication and team building skills
  • A successful track record of achieving marketing, sales, and financial goals
  • Property management and maintenance experience is an asset
  • Shared values of Respect, Integrity, Compassion & Excellence
  • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

What We Offer:

  • Support from your Regional and National Team
  • Technology to help you do your job better
  • Benefits and Pension Package
  • Better work life balance
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