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Receptionist, Job Offer in Kitchener, Ontario

Job description

Key Responsibilities

  • To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner;
  • To redirect calls as appropriate and take clear, concise messages when required;
  • To greet, assist and direct all visitors;
  • To pick up and sort internal mail;
  • To stamp, deliver and maintain mail machine for external mail;
  • To prepare packages and arrange courier pick up;
  • To arrange meeting room schedule and bookings;
  • To update phone and distribution lists;
  • To maintain a clean, safe, fully stocked and well organized reception area;
  • To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
  • To work in a position of trust with vulnerable adults (residents);
  • To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
  • o complete other duties as assigned.


  • Above average interpersonal , oral and written communication skills;
  • Previous experience in reception is considered an asset;
  • Must exhibit professional and polished telephone manner;
  • Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
  • Highly organized and detail focused;
  • Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail)
  • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
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