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Dining Room Supervisor, Job Offer in Waterloo, Ontario

Job description

Responsibilities Include:

  • Greets residents and their guests in a warm inviting manner.
  • Organizes dining room services to ensure each resident’s needs/preferences are met through seating to deliver of meal service.
  • Inspects and garnishes food and ensures that it is attractively arranged for delivery to residents.
  • Supervises meal service to residents and all customers to ensure it is completed in a professional and courteous manner.
  • Maintains a presentable & inviting environment by overseeing the cleaning of the dining room/ pub/café areas.
  • Direct service staff and provide leadership to dining room staff as required.
  • Ensures dining room supplies and linens are maintained and always clean, pressed etc.
  • Maintains guest registry and billings for additional dining room charges, caterings, alcoholic beverages, pub charges etc.
  • Performs other duties and functions that from time to time are required.

Experience & Qualifications:

  • A minimum of grade 12 or equivalent. Graduate of a recognized food service/hospitality program preferred. Smart Serve certified.
  • Previous supervisory experience, with demonstrated coaching and problem solving skills, as well as a strong hospitality background in the food and beverage industry.
  • Sound knowledge of proper food handling and storage procedures.
  • Ability to interact with all levels of the Management Team
  • The ability to work accurately and quickly.
  • Empathy for and ability to get along with the elderly and people with disabilities.
  • Sound computer skills including Microsoft Word, Excel and Outlook.
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