Live your retirement
Online reference for senior housing

Client Service Associate, Career Opportunity in London, Ontario

Job description

Responsibilities:

  • Work as part of the Service Delivery team in the intake of new clients, and the planning and maintenance of client visits and service records
  • Liaise with funders, clients and the care team in the community regarding services and information and is the first point of contact for all incoming service requests
  • Coordination of service providers schedules and updates
  • Receive and process referrals and updates and responds to phone inquiries from community, customers, clients, doctors, service providers and other agencies
  • Coordinate all standardized data input, triaging of calls and information
  • Work closely with frontline nurses, supporting their day to day needs
  • Other duties/task as assigned by Manager
Required Skills

Qualifications:

  • Grade 12 required, university/college education preferred
  • Ability to provide high quality customer service in a fast paced environment with multiple priorities and competing deadlines
  • Demonstrated skills in conflict resolution, problem solving & critical thinking
  • Excellent communication skills; both written and oral
  • Demonstrated proficiency using the Microsoft Office suite of programs, including Word, Excel, and PowerPoint
  • A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
  • A vulnerable Sector Search and/or Child Abuse Registry Check may be required
  • Ability to speak French is an asset in French Designated areas
Apply Now

Please ensure you fill in all information before sending your message

* Mandatory fields

Apply now
Subscribe for Job Alerts
Find Jobs
Search
Similar Jobs
Director of Care
Queens Village
2.06 km
Visiting Registered Practical Nurse
Maple View Terrace, Revera Living
2.81 km
Executive Director
Grand Wood Park Retirement Community, Revera Living
3.34 km
Registered Practical Nurse (RPN)
Chartwell Riverside Retirement Residence, Chartwell Retirement Residences
4.77 km
Maintenance Manager
Chartwell Riverside Retirement Residence, Chartwell Retirement Residences
4.77 km
Dietary Aide
Chartwell Riverside Retirement Residence, Chartwell Retirement Residences
4.77 km
Health & Wellness Manager
Chartwell Riverside Retirement Residence, Chartwell Retirement Residences
4.77 km
Job Alerts