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Receptionist, Job Offer in Ottawa, Ontario

Job description

QUALIFICATIONS:

Education:

  • Grade 12 minimum

Background:

  • Minimum of three years’ related experience, preferably in the health care industry;
  • Secretarial skills and experience with office procedures required;
  • Knowledge of business equipment and computer applications, such as MS Office, data entry, etc.

Personal Requirements:

  • Work as part of a team
  • Capable of adapting to different situations and change
  • Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc.

FUNCTIONS:

  • Provide full secretarial support for the General Manager and other department managers;
  • Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required;
  • Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.;
  • Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.;
  • Observe coming and goings of residents from facility;
  • Handle payments from residents or family members;
  • Sort incoming mail for distribution to residents and all departments;
  • Present a positive image of the residence to the public
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