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Receptionist Clerk, Job Offer in St. Catharines, Ontario

Job description

RESPONSIBILITIES:

  • Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service
  • Answer and forward telephone calls, take messages, schedule appointments
  • Accounts Payable & Accounts receivables processing and collection
  • Processing Resident Census
  • Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures; maintain current, orderly filing system
  • Handle payments and trust deposits and withdrawals from families and residents, distribute mail
  • Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary
  • Monitor front door for residents at risk to elope
  • Adhere to established policies and procedures regarding quality assurance, fire, safety, environment and infection control.
  • Staff replacement
  • All other duties as assigned.

QUALIFICATIONS:

Applicants must possess:

  • Excellent interpersonal, communication and organizational skills

Knowledge and experience in:

  • standard office practices,
  • use of office equipment,
  • computer fundamentals and software
  • Proficiency in Word and Excel is a requirement
  • Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self directed in their completion
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