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Concierge, Job Offer in Mississauga, Ontario

Job description

We are looking for a part-time temporary Concierge who has a true passion for working with seniors and making a difference in their lives.

Reporting to the Business Manager, you will be responsible for providing a high level of friendly, efficient customer service to residents and guests, in person and by telephone, to address questions/concerns about our Community, its’ services and events. Duties include but are not limited to:

  • Communicating information about the Community and its services/programs.
  • Scheduling travel and transportation for residents.
  • Providing access, entrance and exit supervision for residents and guests.
  • Creating, printing and updating documents pertaining to the activities and operations of the Community.

Performance Requirements:

  • Continuously follow the principles of “good customer service” and ensure that these values are demonstrated in day to day practices.
  • Demonstrate a sound knowledge of Community operations and services.
  • Adhere to legislated and Company standards, policies, procedures and practices.
  • Demonstrate strong organizational skills, and a calm and professional manner.

Skills & Knowledge Requirements:

  • Post-secondary training in tourism or hospitality management or business administration is an asset.
  • Previous customer service, reception experience required.
  • Strong verbal and written English communication skills.
  • Attention to detail, and excellent computer skills including Microsoft Office.

Physical Requirements:

  • Sit, walk and stand on a variety of surfaces for at least 4 hrs. per day.
  • Climb stairs, lift luggage and move small equipment and furniture.
  • Frequently lift up to 25 pounds.
  • Use both hands and feet on a regular basis to perform physical assisting duties.
  • Handle exposure to extreme temperature and variable weather.
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