The Cook is accountable for optimal foods services, food production, plate presentation and the hospitality needs of the residents in accordance with infection control, quality management, legislative requirements and the organization standards.
Preparing food in accordance with the regular and therapeutic menu, the standardized recipes for the home and meets time requirements for meal times.
Assisting in serving meals following residents’ diets using appropriate serving utensils and portion sizes to residents (by name of resident).
Follows daily production charts, standardized recipes and daily composite menus, while working within a set budget.
Completes all necessary documentation (food and refrigeration temperatures, dish machine temperatures if applicable, menu changes) as assigned.
Ensures use of proper and safe food handling techniques.
Responsible for ensuring that all Resident Accounts documentation are fully completed and comply with Sienna and Legislative (MOH / RHA) guidelines, that all services are outlined and agreed to writing, and that all the documents are duly executed.
Maintains accounting schedules as required and provides to Support Services at month-end.
Responsible for managing and administering the reception/concierge functions within the site.
Responsible for confirming the accuracy and completeness of the site’s bi-weekly payroll utilizing standard Ultipro reports, processing checklists and defined audits in advance of payroll submission. (i.e., completion of manager time approvals and PTO request approvals, completion of new hires in Ultipro, completion of time edits, etc.)
Responsible for ordering administrative supplies and for equipment purchases in adherence with Sienna guidelines and policies.
Maintains Sienna Policy Manuals, ensuring new and updated policies and procedures are properly filed in the manuals, that the manuals are up-to-date and that they are available to Team members as required.
Participate in the development, execution and achievement of the long term strategic plan for the Retirement Residence platform.
Develop, execute and achieve the performance goals of assigned retirement residences in alignment with the overall long-term strategy for the Retirement Residence platform.
Support the sales process through hands on involvement and reinforcement of the organizations sales platform.
Monitor and follow up on occupancy trends (move in’s/move out’s) to identify opportunities for improvement.
Provide overall operational leadership to the assigned residence: Customer Service, Quality Improvement, Food and Beverage Services, Leisure and Residence Services, Risk Management, Health & Safety Management, Facilities Management, Human Resources Management and Financial Management.
Ensure the operations of the assigned residence are in accordance with Support Services office policies and procedures as well as compliance with provincial legislation, regulations and standards.
Ensure operational practices are current and in compliance with the Assisted Living Registry.
Support major improvement initiatives to ensure optimal success in assigned residences (on scope, on time, on spec, on budget).
Stay current in operational best practices and understand the impact to Retirement Living of changing external environment factors (competitive, regulatory, technical, etc.).
Develop annual operating plans and capital budgets and execute, monitor, reports results and take corrective action as required.
Lead the preparation and review of the assigned residences’ operating and capital budgets.
Participate in the development and/or changes and enhancements to brand strategies, including promotions, advertising and communications.