Retirement Homes

A day in the life of a Registered Practical Nurse:

As the Registered Practical Nurse you are responsible for providing direct nursing care to residents, including providing direction and guidance to residents in the provision of activities of daily living and programs developed to enhance the psychological, social, spiritual and recreational needs of residents.

As the Resident Care Partner you are responsible for assisting residents with activities of daily living, including personal, physical, psychological, social, spiritual, and recreational needs. 

A day in the life of a Dining Room Supervisor:

You will be responsible for the overall smooth operation of the Dining Room, in the absence of the Dining Room Manager. The Supervisor will demonstrate excellent judgment, self motivation and reliability as well as knowledge of dining elements involved in the understanding of the operation. The Supervisor will fulfill this role to ensure the procedures outlined are carried out and the principles of “5 Star” service is extended to all residents and guests.

A day in the life of a Dishwasher-Cook’s Helper:

Under the direction of the Sous Chef, you will be responsible for the cleanliness of all kitchen equipment and utensils. You will support the cooks with meal preparation and presentation. You will clean and sanitize all kitchen equipment and utensils, including floors, walls, and storage rooms, and assist with meal preparation and presentation, according to established methods and guidelines.  You will support the kitchen team and contribute to the fine dining standard for food quality and presentation; promote health and safety in the workplace, ensuring compliance with health and safety legislation; and support all staff to recognize and prevent unsafe acts in the workplace.

A day in the life of a Director of Culinary Services:

You will be responsible for the smooth operation of all aspects of dining services within the Community to provide an exceptional dining experience to the Residents. You will foster outstanding teamwork and motivation and provide strong leadership to your team.

The successful incumbent will ensure that the luxuries Amica promise is delivered to our residents in the quality of the food and service we provide to them each and every day. You will be responsible for the nutritional and dietary needs that ensure the well-being of our residents. As the Director of Culinary Services, you will be a dynamic, customer focused, self-starting leader with excellent communication skills and an eye for detail.

You will also be responsible for all aspects of the employee process including employee development, hiring, payroll administration, and scheduling.  As a member of the management team, you will also participate in community operations including rotating duty manager shifts, program development budgets and resident relations.

• Serves meals to residents and guests in a professional and courteous manner;
• Assists in the set up and preparation for service of various items such as beverages, salads, desserts, etc.;
• Sets and clears dining tables and delivers tray service as required;
• Assists with catering, and actively participates in special occasions and theme events;
• Assists in the orientation and training of new employees;
• Follows and complies with health and safety legislation and departmental safe job procedures;
• Complies with all provincial regulations and established department policies and procedures.

The Client Service Specialist processes referrals by admitting the client on the system, establishing ongoing service and setting up the client file and communication lines with the client. The Client Service Specialist accurately and precisely schedules and allocates client service staff to meet the needs of Revera’s clients/patients while demonstrating excellent customer service and front line communication skills.

Hours are primarily evenings and weekends, but training will take place during the daytime

Key Responsibilities
 

• Intake of all referrals/service changes from multiple sources.
• Fill and schedule shifts through the availability and allocation of qualified staff with skills to match client needs.
• Enter service codes and pay rates with absolute precision.
• Communicate changes in staff hours/days to clients and referral sources and advise staff of changes in service schedules.
• Maintain and update GoldCare system client and employee files, including discharges.
• Manage client and employee service changes, availability and overtime.
• Track all client and staff concerns, complaints and compliments electronically when supervision staff is not on site.
• Provide exceptional customer service to current clients and prospective clients by responding to issues and resolve scheduling problems.
• Run weekly reports as stated in each branch and take appropriate action based on the data.
• Confirmation of employee schedules and travel time.
• Monitor telephony records and reconcile errors.
• Investigate billing rejections and follow up according to branch process.
• Work in compliance with the provision of the Occupational Health and Safety Act.
• Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct.
• Complete all other tasks as assigned.

A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they want while also meeting all of their needs along the way. Every day our associates collaborate to guarantee this promise is fulfilled in more than 1,150 communities in 47 states. Our Senior Living Solutions include: Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement, Therapy, Hospice, Home Health, and Personalized Living.

More than a company, it is a calling.

To learn more about Brookdale and how our associates make a difference: Fulfilling Dreams * Record-Breaking Fundraising for Alzheimer’s * Best of the Best Awards * Brookdale Senior Living Solutions * YouTube

Key responsibilities include:

• Maintaining a positive physical and social environment for our residents
• Working closely with the Dining Services Director
• Ordering food for the community
• Preparing and delivering food as well as sanitizing kitchen and equipment
• Ensuring food is prepared in a nutritional and appetizing fashion
• Maintaining supplies and equipment
• Providing excellent customer service to both internal and external customers

• Part - Time Day Med Tech
• Part - Time Eve Caregiver
• Full - Time Eve Caregiver
• On-Call Caregivers
• Competitive Wages & Benefits

Reporting to the Nursing Supervisor, the RPN is responsible for providing planned, patient-oriented, goal-directed nursing care in accordance with the provincial standards of care.

Key Responsibilities

• To work as a member of the inter-professional team as described by Revera’s Professional Practice Model applying the person centered approach to care;
• To complete and ensure client’s clinical care assessments, care/service plans and documentation are accurate, up to date and changes communicated as require;
• To implement and evaluate the effectiveness of the care/service plans and make changes as required;
• To participate in conferences where applicable;
• To provide direct client care and medication/ treatment administration and document care in compliance with regulatory and Revera Home Health standards and policies and procedures;
• To process the orders and ensure proper administration of drugs and narcotics in compliance with all regulatory requirements, scope of practice and Revera policies and procedures;
• To facilitate and provide client/family education;
• To plan, coordinate, manage & evaluate the client’s care plan working with the client/substitute decision maker, physicians, nursing & interdisciplinary team and contracted service providers;
• To respond to and manage significant changes in client’s condition and or medical emergencies; provide emergency first aid;
• To teach, delegate to, and direct unregulated care providers;
• To coordinate emergency response in the absence of the ED;
• To respond to client/family concerns and ensure appropriate action taken and or concern communicated to Supervisor and other team members;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other duties as assigned.

Reporting to the Nursing Supervisor, the RN is responsible for the assessment and provision of professional nursing care to clients in the community setting.

• To assess clients’ status and develop/ revise care plans and treatment regimes , including health teaching accordingly;
• To access clients’ safety status, including physical environment, make recommendations, implement interventions and advocate on client’s behalf to ensure client’s safety is maintained;
• To document clearly and accurately using the appropriate Revera forms in accordance with CNO standards;
• To maintain client confidentiality ;
• To provide professional nursing care in accordance with regulatory body standards& guidelines, applicable legislation and Revera’s policies and processes;
• To participate in clinical case conferences as required;
• To maintain competency in nursing skills;
• To communicate appropriate client information within the client’s interdisciplinary team to promote quality, client focused care;
• To communicate any serious client or risk concerns immediately to the Nursing Supervisor;
• To maintain an effective working relationship with all internal and external stakeholders;
• To mentor new staff/ students as required;
• To participate in in-service education;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
• To complete all other tasks as assigned.

Reporting to the Client Services Manager, the Social Worker maximizes the client/family’s functioning within the context of rehabilitation, maintenance or palliation. The Social Worker enhances the problem solving and coping capacity of individuals and families/caregivers utilizing a variety of interventions.

Key Responsibilities

• To evaluate Client need based on presenting problems employing standardized assessment tools
• To assess the safety and risk factors of the client/caregivers/health care team and set out appropriate resolutions and/or coping strategies
• To determine whether Social Work is required
• To design a treatment plan considering evidence-based information, relevant best practice guidelines and clinical expertise
• To set specific, measurable, achievable, realistic, time-limited and client centered goals
• To determine the need for additional or alternative services
• To organize workload considering client and other team members’ needs
• To incorporate discharge planning into treatment planning/process
• To select and execute appropriate, cost effective intervention strategies
• To educate Clients, Families/Caregivers and the health care team regarding the nature of the client’s illness/ problem, purpose of the interventions, and self-management strategies
• To link Families/ Clients with appropriate community partners/ services
• To evaluate the effectiveness of the intervention, the client’s response, and progress toward goal attainment and/ or need for changes in service
• To evaluate client outcome using appropriate outcome measures
• To collaborate and communicate with the Health Care Team regarding assessment findings, possible barriers, treatment and future planning
• To participate in case conferences as required
• To maintain daily and weekly records of client care activity, which comply with Revera’s regulatory body standards
• To submit timely and accurate clinical and administrative reports, including billing and payroll invoices
• To comply with Revera’s and college/professional regulatory agency standards of practice
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct
• To complete all other tasks as assigned.

Reporting to the Client Services Manager, the Social Worker maximizes the client/family’s functioning within the context of rehabilitation, maintenance or palliation. The Social Worker enhances the problem solving and coping capacity of individuals and families/caregivers utilizing a variety of interventions.

Key Responsibilities

• To evaluate Client need based on presenting problems employing standardized assessment tools
• To assess the safety and risk factors of the client/caregivers/health care team and set out appropriate resolutions and/or coping strategies
• To determine whether Social Work is required
• To design a treatment plan considering evidence-based information, relevant best practice guidelines and clinical expertise
• To set specific, measurable, achievable, realistic, time-limited and client centered goals
• To determine the need for additional or alternative services
• To organize workload considering client and other team members’ needs
• To incorporate discharge planning into treatment planning/process
• To select and execute appropriate, cost effective intervention strategies
• To educate Clients, Families/Caregivers and the health care team regarding the nature of the client’s illness/ problem, purpose of the interventions, and self-management strategies
• To link Families/ Clients with appropriate community partners/ services
• To evaluate the effectiveness of the intervention, the client’s response, and progress toward goal attainment and/ or need for changes in service
• To evaluate client outcome using appropriate outcome measures
• To collaborate and communicate with the Health Care Team regarding assessment findings, possible barriers, treatment and future planning
• To participate in case conferences as required
• To maintain daily and weekly records of client care activity, which comply with Revera’s regulatory body standards
• To submit timely and accurate clinical and administrative reports, including billing and payroll invoices
• To comply with Revera’s and college/professional regulatory agency standards of practice
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct
• To complete all other tasks as assigned.