Individual responsibilities will fall under five main areas of focus:
Resident-Centered Care: Promotes service excellence through ensuring that staff scheduling is completed in an efficient and accurate manner. Responds to employee inquiries in an efficient, timely and service excellence focused manner. Allocates and calls in relief staff to fill vacancies resulting from unfilled positions, vacations, leaves of absences, and sick leaves in accordance with the applicable collective agreements; distributes relief staff scheduling to nursing units.
Documentation: Accurate, comprehensive and timely documentation of staff scheduling in alignment with Bethany policies and procedures. Ensures that staff scheduling information is forwarded to payroll within the established timelines. Receives and processes requests such as vacation, leaves of absences, and terminations. Ensures that all appropriate authorization for each transaction is attained prior to processing.
Safety: Contributes to a safe environment for residents, the team and self by understanding and adhering to safety guidelines and practices at all times.
Pro-active Learner: Demonstrates the vision and values of Bethany and lives out the mission of Creating Caring Communities. Collaborates, communicates and shares knowledge and learning experiences with co-workers.
Team Work: Cares for and actively participates and assists other employees to achieve and maintain a responsible atmosphere of resident centered care. Maintains effective communication, information flow and rapport between Scheduling Office, Departments, Business Office, Payroll, and Human Resources.
Perform a variety of duties related to the financial management of the organization such as preparation of financial reports, coding all accounts payable invoices, monthly bank reconciliation, and collections of past due accounts.
Set up Electronic Funds Transfer (EFT), discharge resident refunds, invoicing to third parties (i.e. MHR, DVA, Health Authorities, Alberta Housing) and annual resident income tax statements.
Process deposits and complete daily bank runs (if applicable).
Maintain the petty cash fund by performing duties such as maintaining records of transactions, requesting additional money as required and completing related reports.
Participate in maintaining the Resident Trust Fund by performing duties such as receiving requests, recording transactions, maintaining ledger accounts, advising resident/families when additional funds are required, and reconcile trust account monthly.
Report monthly financial reconciliations to Head Office (if applicable).
Process all payables related items to include supplier invoices, purchase orders and receiving reports (if applicable). Processing payables includes: attach payables processing form to invoice ensuring correct coding and distribution of charges. GM to authorize all invoices prior to submittal to Head Office.
Oversees the accounts receivable items pertaining to the facility and/or tenants (i.e.prepares letters to tenants for outstanding accounts follow-up)
Produce a variety of confidential documents for the General Manager and management team members including correspondence, memos, reports, minutes, budget statements and meeting agendas using a range of word processing and spreadsheet software packages (if applicable).
Design and maintain records, files and distribution systems for correspondence, reports and minutes within the Administration area. Maintains resident records and storage of terminated records (if applicable).
Complete forms as needed for the Health Authority and Stats Canada (if applicable).
Maintain emergency fan out list with updated staff telephone numbers. (if applicable)
Answers the telephone, greets and screens both callers and visitors, responds to requests by providing information directly or directing inquiries to appropriate individuals within the organization (if applicable).
Receive and process all incoming and outgoing mail and screens for appropriate distribution within the organization. Prioritizes items for immediate action (if applicable).
Produce purchase order ensuring a copy of both the purchase order and the receiving report is attached to the invoice. Submit to Head Office A/P dept. on a weekly basis for processing. File all invoices and documentation once returned from A/P dept (if applicable).
Maintain stock of office supplies and materials for organization through review of stock on hand, and completion and forwarding of purchase orders to suppliers, working within budget constraints. Receives and verifies supplies and investigates and resolves any discrepancies (if applicable).
Supervision of Reception staff (if applicable).
Management of Admit, Transfer and Discharge information on all residents in CMS on a timely basis.
Maintenance of resident contact information in RMS.
Performs RMS maintenance of residents accounts (admissions and discharges), and admission agreements.
Run “Occupancy”, “Assessments Due”, and other CMS Reports as requested by the GM or DOC (if applicable).
Maintains strict confidentiality with respect to financial data and resident/tenant information.
Using specified cleaning/ disinfecting/sanitizing agents, and following specific procedures, work patterns, and routines, performs tasks such as:
Vacuuming, sweeping, dry/wet mopping, scrubbing, sanitizing/disinfecting floors; spot cleaning walls, windows and doors between washing; dusting, emptying wastebaskets and rearranging furniture; removing waste; daily cleaning and disinfecting all resident rooms; cleaning floors, fixtures and furnishings in rooms, kitchen, closets; garbage collection, removing and recycling; will also include heavy cleaning duties such as deep cleaning.
Ensures privacy of residents during performance of duties.
Adheres to established company policies and procedures regarding quality assurance, fire, and safety.
Cooperates with other departments in such tasks as moving and storing supplies, furniture and equipment.
Participates in company meetings as assigned. Attends in-service education programs.
Reviews regular and therapeutic menus and sets up equipment and supplies for food preparation. Prepares food and nourishments including evening meal, following standardized recipes and production sheets.
Provides for prescribed diets, including variations in texture. Ensures meals are served on time, at appropriate temperatures and in portion controlled quantities.
In the absence of the Dietary Supervisor, decides on menu changes as necessary and ensures that changes are recorded following department procedures.
Monitors quality and quantity of food supplies ordered, proper operation of kitchen equipment and alerts Supervisor of problems. Recommends corrective action.
Directs Dietary Aides in basic food preparation procedures and in serving activities at meal times.
Assumes responsibility for routine departmental operations in the absence of the Dietary Supervisor which may include staff replacements and making Maintenance or Charge Nurse aware of malfunctioning equipment.
Maintains all required records such as menu changes, delivery receipts, temperature checks; cooperates with other departments to meet resident needs.
We are currently seeking a Business Analyst to join Bethany's Information Technology team. Reporting to the Business Solutions Manger, you will support existing software applications at Bethany. You will also partner with business and health care resources on initiatives to introduce new business processes and software into the organization. Your key responsibilities are:
Participating in the planning, design, development, configuration, integration, service introduction, and enhancement of existing and new business and clinical applications
Gathering functional and technical requirements through interviews, site visits, research and analysis
Developing and documenting business cases and plans, including business, functional, and technical requirements
Coordinating, executing and supporting application testing, such as creating test cases and scripts
Developing training materials and documentation for educators and end users
Performing day-to-day troubleshooting and supporting of current systems in collaboration with vendor application support teams
Identifying and leading continuous improvement efforts within the organization
We are seeking a customer service focused individual with a demonstrated ability to provide effective, cost efficient, timely quality maintenance services within a independent seniors affordable apartment building. The successful applicant will ensure all aspects of safety systems, mechanical equipment and internal and external physical environments are maintained to the highest standard. The position is also responsible for the coordination and supervision of contractors, is expected to respond promptly and courteously to tenant requests, and to ensure maintenance of an established preventative maintenance program.
Bethany is currently looking for an employee to work casual shifts as both a Supportive Living Attendant, as well as in Adult Day Programs.
Under the direction and supervision of the Supportive Living Supervisor, this position is responsible to perform a variety of services and activities for the semi-independent residents specific to the activities of daily living. Duties may range from supporting residents in maintaining their independence to performing personal care activities on an "as needed" basis and assisting in the implementation of recreational activities with residents and or clients of the adult day program.